Learning Technology Advisor (QLD)

Summary about this job

Detail information about job Learning Technology Advisor (QLD). Terms and conditions vacancy

• Permanent, Full Time Role
• Variety of tasks with a range of duties
• Be part of a passionate, supportive team

Laureate Australia consists of strengths-based educators, Torrens University Australia (TUA) and Think Colleges (TC), which live by the motto 'Here For Good'. Our ambition is to revolutionise the world of education, increase student employability and make a positive impact. Laureate Education Inc. is the largest Public Benefit Corporation in the world, which means Laureate is a certified force for good. We believe in the power of education to transform lives, and we put our people and students at the heart of everything we do.

Laureate Australia’s institutions are part of the global Laureate International Universities network, with 1,000,000+ students at nearly 70 institutions in 23 countries.  

Job Description
About the Role and what you can expect

Employed by Laureate Education Services Australia Pty Ltd to support the operational functions of TUA and/or TC, the successful applicant will be working at a fun, dynamic campus that offers a range of courses that give students the practical skills in a creative space with students from a diverse social, cultural, and educational background. This role is part of an integrated learning support team; Learning Technology Advisors are responsible for providing advice, guidance and support for the users of Laureate Australia and New Zealand's suite of learning technologies to academic staff and both online and on campus students within Blackboard Learn and supported programs.

Working closely with the Library & Learning Services team, Learning Technology Advisors are the point of contact for students and academic staff via phone, email and face to face. Responsibilities include liaising with the Product Innovation Hub on specific learning technology training needs, guiding and supporting all users of
the learning portal both on campus and at a national level. The position has a strong customer service focus with all users of Blackboard Learn, in addition to the ongoing maintenance and updates of our systems. The ideal candidate will have a wide range of learning technology knowledge and skills including: Blackboard Learn, Collaborate, Analytics, Turnitin, Mobile learn, Salesforce integration pieces for enrolment and grades, Kaltura (or relevant video solution), Audio Solution, Survey Solution, and other associated learning technology platforms as required.

You will have the benefit of working with a small team at a local level, but with 6 teams across Australia, you will also play a key role in a larger team, and contribute to the Learning Support strategy nationally.

Desired Skills and Experience
Skills, Knowledge and Qualifications

You will have a wide range of learning technology knowledge and skills including-

• Blackboard Learn
• Collaborate
• Analytics
• Turnitin
• Mobile learn
• Salesforce integration pieces for enrollment and grades
• Kaltura (or relevant video solution)
• Audio Solution
• Adobe Creative Cloud;
• and other associated learning technology platforms as required.

Key selection criteria-

• Demonstrated experience in working with learning management systems and association applications, in particular Blackboard Learn
• Demonstrated experience in providing training and support with a customer focused approach
• Demonstrated experience working in an educational context (facilitator, educational administrator)
• Strong interpersonal skills, a positive attitude and ability to relate to other people and to work cooperatively as a member of a team
• High level of computer/keyboard skills, proven work record of accuracy and attention to detail.
• Superior verbal and written communication skills
• Demonstrated capacity to quickly learn and adapt to new technology tools and platforms
• Data management and data entry and reporting capability
• Demonstrated ability to work effectively in a team environment and contribute to the development and delivery of student success

Applications that do not address the selection criteria and provide a cover letter with a resume will not be considered.

Want to be part of the Laureate Team?
Apply Online

Laureate Australia has a firm commitment to providing formal education opportunities to our employees and their immediate family members. We do this through providing access to tuition reduction benefit on courses offered at TUA and TC.

You can apply online where we will be reviewing all applications submitted as received. Please note that only shortlisted candidates will be contacted.

Previous applicants need not apply.