Content Manager

Summary about this job

Detail information about job Content Manager. Terms and conditions vacancy

• An exciting time to join the Infrastructure and Services Division of Transport for NSW where you can be part of the significant government investment into NSW infrastructure
  
• Full-time position, located in Chatswood (close walk to station, shopping centre, parks, cafes, restaurants)
  
• Career development opportunities available within a team oriented environment
  

Great people come from all walks of life and at Transport for NSW we are committed to creating a diverse, inclusive and flexible workforce which reflects the community and the customers we serve.

Transport for NSW are set to deliver some of the most exciting projects and challenges ever to be faced in NSW that rival global projects for their impact on community. We’re spending over $41.5bn on making improvements and developing major plans and projects to deliver a world class transport system for NSW through our rebuilding NSW plan.

The opportunity
We have an opportunity based in Chatswood for a Content Manager to play a key role in managing the development of content for the Divisional Management System (DMS), assuring that all online content, documentation and artefacts align with the approved DMS standards and provide support to the business in its development of and contribution to DMS content.

This role requires working with teams to ensure new content (both online and documents) is developed in line with the DMS Strategy, and will provide a development opportunity for a suitable candidate who has a background in the development or implementation of management systems (particularly outcomes-based management systems).

Responsibilities

• Promote the adoption of the DMS across Infrastructure and Services Division, championing the management systems strategy and use of approved templates and guidelines among internal teams and external stakeholders  Develop and/or produce, in collaboration with the business, online content, document templates and guidelines which meet DMS content and design standards and the needs of the identified audiences 
  
• Facilitate workshops and deliver training for content writers to develop DMS content  Monitor the quality of DMS content produced by other team members, Subject Matter Experts and technical specialists, assuring that all documentation and artefacts comply with approved DMS templates, guidelines and design standards  Advise the content owners/SMEs/authors on matters relating to the content of their documents and other publications, offering advice on contents, design and on further documentation opportunities, and conducting Content Creator training
  
• Coordinate with other Management Systems owners (including but not limited to the Quality Management System, Environment Management Systems, Safety Management System and Asset Management System) to monitor and avoid duplication of content across the management systems 
  
• Research, propose and develop continuous improvements to the DMS content and design 
  
• Build trusting relationships and develop rapport with diverse stakeholders 
  
• Demonstrate strong verbal and written (preferably online) English language skills and tailor communications to suit different audiences and with attention to detail 
  
• Support management system users to understand and to find system content i.e. perform role of SME 
  
• Participate in reviews/consultation activities conducted by sources and other stakeholders 
  

• Maintain management system core processes, including content rules and design guidelines

For more information on this position, view the role description here.

If you are looking for an environment in which you can contribute to creating a legacy of achievement that will last for generations, and enjoy a flexible and diverse working environment which values collaboration and personal development, then we’d like to meet you.

About us
Infrastructure and Services provides integrated planning, development, delivery of transport assets and operations of transport services that customers value. We transform strategy into seamless transport networks and services, efficiently and effectively.

PMO is responsible for the management of consistent deployment of project management and commercial support across I&S to enable the end-to-end development, service performance reporting, divisional governance and management, safety design, build and operation of transport infrastructure and services and to drive a ‘safety aware’ culture.

Benefits
TfNSW Grade 9: $126,194 - $141,336 base + superannuation and leave loading

• 4 weeks annual leave with annual leave loading 
• Salary packaging options ( Superannuation/car lease options)

Work Life balance

• Location based with flexibility to remote work
• Flexible hours between 7am – 7pm
• 35 hour work week
• Partnership with Fitness Passport for ongoing staff and their families to access more than 390 gyms and pools at a discounted rate
  

Development Opportunities 

• Study Assistance for approved courses 
• Leadership development programs 
• Careers focus program
• Training
  

At Transport our people have access to a range of benefits that help balance life at work and at home. These include flexible working arrangements, professional development opportunities, health and wellbeing programs, and a program that helps you stay connected with work before, during and after parental leave.

Check out our Employee Benefits Guide to find out more about the benefits available to you when you join Transport.

Our commitment to Diversity

Great people come from all walks of life and at Transport for NSW we are committed to creating a diverse, inclusive and flexible workforce which reflects the community and the customers we serve.

Essential requirements

• Tertiary qualifications in a relevant discipline and extensive relevant industry experience.
  

Please note: The successful candidate may need to undertake background checks and criminal record checks.

How to apply
To apply for this position, please submit a resume and brief covering letter (Covering letter no longer than two pages) which addresses:
a) The reason for your interest, and
b) How your skills and experience suit the role

For more information on how to apply for a role in the NSW Public Sector please click here or for more information on Transport for NSW  please click on link provided.

Should you have enquiries about the role, please contact Aimee Nicholls on 8265 8938 and quote 00006BH0

If you encounter technical issues please contact I Work for NSW Support Team on 1800 562 679 (Mon-Fri) or [email protected]

Applications close: 11:59pm, Sunday 22nd July 2018.