IT Field Technician
1st and 2nd level technical support and pro-active maintenance See the website : www.commulynx.com - Careers
Summary about this job
Help Desk & IT Support
Company: Private Advertiser
Location: Sydney
Work type: Full Time
Salary: n\a
Phone: +61-2-3061-9336
Fax: +61-3-8575-7136
E-mail: n\a
Site: n\a
Detail information about job IT Field Technician. Terms and conditions vacancy
IT Field Technician - Permanent Full Time
An excellent opportunity to join a growing Australian IT Security company that has a focus on career development.
Your responsibilities will include:
• Attend customer sites as a representative and perform agreed technical support and pro-active maintenance activities
• Complete ad-hoc support activities as client needs arise
• Perform 1st and 2nd Level Telephone Support functions and manage escalation to 3rd Level Teams as required
Key skills for this role include:
• Microsoft and other Industry Certifications
• Knowledge of Operating Systems such as: Microsoft Windows 7, 8 and 10; MAC OS, OSX; Server 2008 R2, 2012 R2 and Server Essentials server operating systems
• Active Directory & Group Policy Administration
• Exchange 2010-2016 Administration
• Knowledge of TCP/IP (LAN/WAN environment)
• Basic understanding of Sophos UTM & XG Firewalls
• Office 365 Administration
Personal attributes:
• Excellent communications skills both verbal and written across all levels of business.
• Appreciation and experience managing customer service level delivery.
• Ability to work in a team environment.
You MUST have a valid driver’s license, your own car and at least 2 years’ work experience in Australia to be considered for this role.
Applications close 2 August 2018.