Level 2 System Support/ System Administrator
Permanent opportunity available for a Level 2 Support Specialist with exposure to Windows, Oracle and SQL systems to join a leading Healthcare giant!
Summary about this job
Help Desk & IT Support
Company: Paxus Australia Pty Ltd
Location: Brisbane
Work type: Full Time
Salary: Join a fantastic brand and start your career today
Phone: +61-3-4362-7121
Fax: +61-2-6922-7030
E-mail: n\a
Site: n\a
Detail information about job Level 2 System Support/ System Administrator. Terms and conditions vacancy
- Take initiative to venture into new technologies!
- Effectively diagnose and repair application-based incidents
- Share knowledge and cross skill over multiple environments
About the organisation:
You will join this well-established and reputable global organisation and work with likeminded individuals who are passionate about the efficient delivery of healthcare and improving the patient journey. This is an excellent full-time opportunity working for a progressive global organisation in Brisbane City Fringe.
About your role:
As the Level 2 Support Specialist you will work as part of a talented team of support professionals, performing troubleshooting and end-to-end resolution in a timely and effective manner for Oracle and SQL databases. You will be able to provide effective root-cause analysis for requests logged by clients either remotely or on site, and be proactive in your approach to monitoring systems for major healthcare providers in Brisbane/QLD.
In this customer-facing role, you will utilise your excellent communication skills to apply a solution driven approach to the resolution of incidents in diverse environments, and will be flexible, open to new ideas and driven to provide quality support and have the initiative and passion to venture into new technologies.
Capabilities for Success:
- Previous experience working in a technical support environment, in a level 2 capacity, preferably on Windows environment with SQL and Oracle based systems
- Understanding of networking/infrastructure environments
- Ability to share knowledge with other team members, actively taking part in a team environment
- Prior experience in the resolution and triaging of customer incidents
- Ability to take initiate and a proactive approach to problem solving and incident response
- Experience in/ certification in the ITIL framework
Desirable experience:
- Experience / understanding of Linux systems administration/ support
Please note that this role requires the successful applicant to participate in afterhours support on a rotational roster basis outside of normal business hours.
To be considered for the role click the 'Apply' button or for more information about this and other opportunities please contact Evelyn De Lange on 0733395611. Please quote our job reference number: 200175209.