SAP CRM Service Desk Analyst

All vacancies of AustraliaInformation & Communication TechnologySAP CRM Service Desk Analyst

This is a perfect opportunity for an experienced SAP CRM Service Desk Analyst

Summary about this job

Help Desk & IT Support

Company: Hays Information Technology

Location: ACT

Work type: Contract/Temp

Salary: n\a

Phone: +61-2-3176-8290

Fax: +61-3-6544-6336

E-mail: n\a

Site:

Detail information about job SAP CRM Service Desk Analyst . Terms and conditions vacancy

  • Above Average Market Rates
  • Federal Government Agency
  • Call Leah Weaver now on 6257 9802

This is a perfect opportunity for an experienced SAP CRM Service Desk Analyst

Your new company
Your new company is a Federal Government agency currently seeking an experienced SAP CRM Service Desk Analyst, to join their business analytics team.

Your new role
Your new role will involve Your new role supporting a large user base for their technical issues with financial systems. The role requires daily duties such as; following ITIL procedures, logging, resolving and escalating jobs and tickets, handling critical incidents, managing a mid-sized team, as well as data analytics via the use of excel. It will require a high level of communication and written skills as well as eagerness to learn information regarding the systems.


What you'll need to succeed
The key to your success will be your experience with technologies such as;

  • SAP
  • CRM
  • HP Service Manager
  • Microsoft Office Suites (Excel)
You will also have strong customer service skills and excellent technical troubleshooting ability.


What you'll get in return
You will receive above average market rates and the opportunity to work within a Federal Government agency in a team with great culture!

What you need to do now
If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now.
If this job isn't quite right for you but you are looking for a new position, please contact us for a confidential discussion on your career.

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