Solutions Engineer

Summary about this job

Detail information about job Solutions Engineer. Terms and conditions vacancy

• Fast-growing, ASX-listed Telco
• Awesome employee benefits and a dynamic team environment
• Great career opportunity

*** MUST BE AN AUSTRALIAN CITIZEN AS YOU WILL NEED TO GAIN A SECURITY CLEARANCE***


As the fourth largest Telco in Australia, Vocus Group continues to grow and we are looking for a Solutions Engineer.

You will be responsible for detailed Service Design & Provisioning Infrastructure solutions for Vocus Communication’s client base. These solutions are delivered using our established provisioning framework and aligned with our key technology partners and business units. You will interact with key customer stakeholders, vendors, internal service delivery and project management to successfully implement and/or transition these solutions in line with agreed scope and timeframes.

The day to day

• Interpret existing presales technical work through liaison with key project stakeholders
• Analyse and define customer requirements by working with the customer’s technical team during design phase as required.
• Design, build, test and deliver appropriate solutions on Vocus network in line with relevant Engineering Standards and expected delivery timeframes.
• Assist with delivery scheduling, reporting, and tracking systems.
• Manage issues, risks, escalations, changes and variations in line with Solutions engineering framework documents
• Manage, verify and control stock/inventory
• Manage the overall relationship with all relevant parties to the benefit of orders/projects under your ownership, and coordinate contractors and vendors as required.
• Occasional off site work; running cross-connects and patching at Vocus or Third Party Datacenters as required.
• Assist Engineering team with building and deploying Vocus edge-network devices.
• Work towards industry and vendor accreditation as per individual development objectives

What you need to bring to the table

• Tertiary Qualifications in Telecommunications Engineering (Desirable)
• CCNA required, CCNP highly desirable (or equivalent)
• 4 Year ISP or relevant industry experience required.
• Practical experience in the delivery of multi-site rollouts of infrastructure solutions
• Practical experience using Cisco, Brocade, ADVA, Nokia equipment
• Experience with service provider technical protocols at every layer of the OSI model (eg L2TP, L2VPN, BGP, IS-IS, OSPF, DNS, MPLS, RADIUS)
• Experience with Transmission devices such as Nokia (1830,1626, ADMU, AMU etc) and ADVA devices is highly desirable
• Understanding of both physical and logical network design elements including transmission and fibre layers.
• Ability to perform design on WDM networks
• Understanding of optical fibre telecommunications network structure and architectures.
• Understanding of capabilities of all network equipment including fibre/facilities/transmission systems and Ethernet switching systems.
• Excellent planning, reporting and documentation skills
• Excellent communication (oral and written) and business relationship building skills
• Exceptional interpersonal and customer relationship skills
• Ability to take ownership of role and work autonomously
• Ability to prioritise, organise and manage multiple tasks effectively
• Ability to work productively and professionally with team members, external contractors and customers
• Strong MS Office Skills, including Outlook, Word, Excel, Visio and Project (or equivalents)

Before you go...........let me tell you a bit about us. We are about market domination and having fun on the way there. We know how to celebrate when we smash it and we know not to sweat the small stuff. We are all about flexible working and, hand-on-heart, practice work life balance. We let you buy more leave and hand it out if you hang around for five years. We have no dress code and we give you a day off on your anniversary. There is sooooo much more, so jump on our careers site or LinkedIn and have a read about us........promise, it will make you smile!