Digital Systems Analyst - Web and Digital
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Bring your strong vendor management, technical contract management and overall Digital skills to this household name organisation
Summary about this job
Business/Systems Analysts
Company: Balance Recruitment
Location: Sydney
Work type: Contract/Temp
Salary: n\a
Phone: +61-3-1583-4305
Fax: +61-8-5029-7358
E-mail: n\a
Site: n\a
Detail information about job Digital Systems Analyst - Web and Digital. Terms and conditions vacancy
Based on the south side of the CBD, this leading service provider is looking for a Web and Digital SME to ensure the upkeep and continuous improvement of their Digital Platforms (including website, CMS and partners portal).Providing internal consultancy and almost acting as a "product owner" , you will be a Senior Business Analyst/Digital SME with a solid background in dealing with internal business customers, strong vendor management and contract management skills.
You will also be responsible for suggesting and implementing improvements and applying governance.
The role will see you:
- Provide direction, standards and improvements to supplier contracts and vendors to achieve end to end service SLAs - vendor and contracts management
- Commercial systems IT support and business process consultancy
- Liaising with the business customers to establish improvements, better efficiencies and consistency for operational support and team processes
- Working with project staff including BA's and Architects to develop, negotiate and manage statements of works and support contracts for systems and project and their transition into operations;
- Provision of general guidance as the in-house Website, Partner Portal and Digital SME (free Wi-Fi, self-serving kiosks and sophisticated analytical systems);
- As part of a roster team, you will be required to provide out of hours support on a rotating roster every 6 weeks - therefore technical programming skills will be required for this role given the nature of the systems you will be assigned to.
You will bring to the role:
- Extensive experience with Web and Digital systems in a commercial environment as a senior BA/SME and the ability to act as an internal consultant to the Business stakeholders and internal customers;
- Extensive Contract and Vendor Management skills;
- Excellent communication skills, able to negotiate persuasively to achieve results
- Previous experience working as a senior Business Analyst or Applications Systems Support/Project Support in corporate websites, CMS and digital systems;
- Understanding of web and digital technical architectures;
- Experience working in productive customer relationship management, both internal and external
If you would like to apply or know more and can demonstrate proven experience in a similar role for a large commercial and business critical organisation, then please click on the 'tab' below quoting sw5307
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