Solutions Consultant

Summary about this job

Detail information about job Solutions Consultant. Terms and conditions vacancy

About us;

LogMeIn is one of the world's top 10 public SaaS companies, with a global footprint spanning the US, Europe, Asia Pac and the Middle East. We have over 4 million daily users of our communication & conferencing, identity & access, and customer engagement & support solutions; which help people to work smarter and more flexibly. Our awesome cloud based products include GoToMeeting, LastPass and Bold360ai

Your new role;

We are growing rapidly in Australia and are hiring for a Solutions Consultant, who will be dedicated to our Bold360ai product lines (within our Customer Engagement & Support division). Bold360ai offers perfectly integrated assisted chat and chatbot solutions, with rapid time-to-value. 

• As the technology expert during the sale cycle, the Solutions Consultant (SC) will be the conduit between the customer, the sales team and the Professional Services team.
• The SC will explain, demonstrate and promote the Bold360 products to potential customers in the APAC region
• The SC will gain a strong understanding of our flagship Bold360 product lines, sales and services methodology, onboarding processes, prospecting techniques and customer base
• The SC is a critical role in helping our customers understand the ability of our products and setting up their experience with LogMeIn for success.
• Whilst the focus of the role is pre-sales, there will also be some post sales involvement, including helping with onboarding and configuration, therefore this role is suited to someone with strong technical abilities

What you'll get in return;

• Be part of a high growth industry, company and product (last year we tripled in size)
• Broad career and development opportunities and a clear path to promotion - the company supports internal mobility (both nationally and overseas) and there are numerous different career paths available.
• Generous benefits, reward and recognition strategies
• Comprehensive health insurance, for you and your family
• Paid trips to Boston and Orlando for on-boarding and our yearly sales summit
• A relaxed, friendly and nurturing working environment where you are treated like royalty
• Daily free breakfast, snacks, fruit and drinks

If this is you we’d love to hear from you:

• Minimum 3 to 5 years’ pre-sales or equivalent experience with proven success in partnering with the Sales team to sell to Enterprise and Mid-market organisations
• Experience of working in cloud services / SaaS product organisations – ideally within the customer engagement/experience space
• Ability to understand our customers’ operational, web site architecture, security, and technical requirements, in order to map that information into a solution that meets their needs
• Project management skills
• Previous hands-on experience with web based development technologies such as HTML5, CSS and Javascript is a plus