VC Support Analyst

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Support Analyst with strong VC skills required to join a global mining organisation

Summary about this job

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Company: Alchemy Recruitment Consulting Pty Ltd

Location: Brisbane

Work type: Contract/Temp

Salary: n\a

Phone: +61-8-6670-8405

Fax: +61-2-5974-6623

E-mail: n\a

Site:

Detail information about job VC Support Analyst. Terms and conditions vacancy

Alchemy Recruitment Consulting is partnered with a global mining organisation in their search for an experienced IT professional to join their team in Brisbane in the role of Support Analyst Video Conferencing (VC).  The role has a particular focus on VC.
 
This is a Brisbane based position offered on an initial 9-month contract.  This position will be Monday to Friday with full time hours.   
 
About the role:
This is a Support Analyst role that will require someone with a strength in managing competing priorities in an active environment and being able to plan and prepare for the short term.  It is an active role - walking around the office as part of the support role and some tasks are akin to technical event management.  While preparation and planning are key this technical role will also require interpersonal skills and a level head considering the wide range of customers and the interruptions on the job.  
 
About you:

  • Relevant tertiary qualifications
  • VC room experience – VC reset, cisco gear, maintenance and installation of VC, Media configurations etc
  • Event planning – managing the camera for webex’s such a large scale meetings with town hall.
  • Ability to produce a plan for the week. 
  • Demonstrable time management and planning.
  • Great communication and inter-personal skills.
  • Excellent skills in a group and executive situation while conducting support.
  • Ability to absorb instructions and take direction
  • Procurement and vendor engagement
  • Stock management
  • Technical in Cisco Unified Communications
  • Win7 minimum experience
  • previous experience in installation of Cisco Unified Communications equipment into a Corporate environment
  • patching skills
  • network skills
  • end user compute skills for laptops, desktops as well as enterprise and industrial applications
  • ServiceNOW experience (desirable)
  • Able to present updates and basic reports in Excel, Powerpoint, MS Word and diagrams in Visio

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