Lead User Experience (UX) Designer

Summary about this job

Detail information about job Lead User Experience (UX) Designer. Terms and conditions vacancy

• Design amazing experiences for NAB customers
• Work in a flexible, diverse, energetic and fun environment
• Be part of one of Australia's best design teams

• Design amazing experiences for NAB customers
• Work in a flexible, diverse, energetic and fun environment
• Be part of one of Australia's best design teams

Your new company
Here at NAB we believe in people with ideas and dreams, and we want you to achieve your aspirations. We humanise banking and enrich our customers lives. LinkedIn have just named us in their Top 10 best companies to work for in 2018.

Our Experience Design team is one of the biggest and best in Australia, with over 120 CX, UX and UI practitioners working across the enterprise. We support a wide variety of projects, journeys, and experiments, across digital design, spatial design, and service design. Our passion is about creating value and exceeding our customers' expectations which means we're constantly striving to redefine our standards of excellence.

Your new job

We're looking for a Lead UX Designer to be part of our awesome Experience Design team. You will:

• Lead initiatives to create best-in-class, usable and accessible user experiences for products, services, and features
• Lead, coach and mentor others in the design of the experience, through task analysis, flows, information architecture, and screen interactions
• Influence and support backlog grooming and other business requirements activities to shape products in a way that is the most desirable for NAB's customers
• Plan, lead and conduct research, co-design and customer testing to further define solutions, and validate design

Experience and skills you'll need

5+ years of experience in a Lead UX role, demonstrating:

• Expert working knowledge of the design processes, methodologies and principles
• Strong communication and presenting skills and proven ability to influence outcomes
• Ability to analyse requirements, and can demonstrate how you've influenced change for a digital service
• Leadership, coaching and mentoring designers through design critiques, co-design sessions and retrospectives with members of desgn teams and other stakeholders
• Outstanding experience design skills to create artefacts such as task and user flows, information architectures and wireframes
• Can lead, and coach and mentor others working within agile environments, using relevant practices and principles such as: Lean UX, Minimum Viable Product, User stories, Acceptance criteria, Rapid Prototyping
• Highly skilled in design tools such as Sketch, Zeplin, InVision, Adobe Creative Suite

What we can offer　

From education and volunteer leave to learning benefits and banking discounts, we offer access to a wide range of employee benefits. You can learn more about these at http://www.nab.com.au/about-us/careers/working-at-nab/benefits

We embrace diversity of thought, style and working arrangement to ensure our workforce is representative of the community that we service.

Have a chat to us about how our support of workplace flexibility can work for you.

How to apply

To be eligible to apply, you must have Australian or New Zealand citizenship or permanent residency status. Please apply via the SEEK link.

Please note, candidate screening and interviews may take place prior to the advertised close date.

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