Junior IT Analyst
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National Online Automotive Company | Entry Level Position | I.T Savvy & Interest in Automotive encouraged to apply! | Start ASAP ....
Summary about this job
Help Desk & IT Support
Company: Carcorp Australia Pty Ltd
Location: Sydney
Work type: Full Time
Salary: n\a
Phone: +61-3-7840-7349
Fax: +61-7-6438-1811
E-mail: n\a
Site: n\a
Detail information about job Junior IT Analyst. Terms and conditions vacancy
- North Sydney/CBD
- Junior Role - Limited Experience Required!
- Vibrant & Dynamic Team
Seeking a driven Junior IT Analyst who is looking to start their career in a leading National Online Automotive Company.
ROLE
You will be supporting a wide range of clients across Australia and working with a friendly and supportive team. This is an excellent role for a Junior, who is looking to start their career in IT. The candidate will be competent, enthusiastic and possess outstanding customer service focus.
- Provide 1st level technical and product support to a variety of automotive businesses.
- Provide guidance, support, training and education to end users, on how to best use our products.
- Review, troubleshoot and resolve customer enquiries.
- Manage open requests & updates via a support desk environment and ticketing system.
- Respond to customers in a timely manner.
- Escalate support issues internally as required.
- Update website content via customised CMS.
Qualifications
- Experience in Sales and Customer Service is not essential, however would certainly be beneficial.
- Knowledge of Microsoft office programs including MS Windows/Office/ 365.
- Drivers licence (provisional at a minimum).
- Knowledge of Google suite products is an advantage
- Basic knowledge of HTML5/CSS coding is essential.
- Proficiency in Photoshop or Fireworks is essential.
- Proactive, eager to support and offer an outstanding customer experience at all times.
- Outstanding verbal/written communication skills.
- Attention to detail and ability to follow processes and direction.
- Excellent time management and troubleshooting skills.
- Ability to meet deadlines.
- Passionate about technology and the automotive industry.
- Professional phone manner and great presentation.
- Enjoys working autonomously as well as part of a team
WIIFY
- 38 Hours per week - Monday to Friday.
- Friendly team environment with huge opportunity to learn & grow in an expanding business.
- Internal and External training opportunities.
- Great culture
- Leading Online Automotive Website provider with 10 years’ experience in the industry.
Must have the right to work & live in Australia
For all other automotive opportunities refer to our website at www.carcorpaust.com.au
*Please note; only shortlisted candidates will be contacted.
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