Junior IT Analyst

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National Online Automotive Company | Entry Level Position | I.T Savvy & Interest in Automotive encouraged to apply! | Start ASAP ....

Summary about this job

Help Desk & IT Support

Company: Carcorp Australia Pty Ltd

Location: Sydney

Work type: Full Time

Salary: n\a

Phone: +61-3-7840-7349

Fax: +61-7-6438-1811

E-mail: n\a

Site:

Detail information about job Junior IT Analyst. Terms and conditions vacancy

  • North Sydney/CBD
  • Junior Role - Limited Experience Required!
  • Vibrant & Dynamic Team

Seeking a driven Junior IT Analyst who is looking to start their career in a leading National Online Automotive Company.

ROLE

You will be supporting a wide range of clients across Australia and working with a friendly and supportive team. This is an excellent role for a Junior, who is looking to start their career in IT. The candidate will be competent, enthusiastic and possess outstanding customer service focus.
  • Provide 1st level technical and product support to a variety of automotive businesses.
  • Provide guidance, support, training and education to end users, on how to best use our products.
  • Review, troubleshoot and resolve customer enquiries.
  • Manage open requests & updates via a support desk environment and ticketing system.
  • Respond to customers in a timely manner.
  • Escalate support issues internally as required.
  • Update website content via customised CMS.
YOU

Qualifications
  • Experience in Sales and Customer Service is not essential, however would certainly be beneficial.
  • Knowledge of Microsoft office programs including MS Windows/Office/ 365.
  • Drivers licence (provisional at a minimum).
  • Knowledge of Google suite products is an advantage
  • Basic knowledge of HTML5/CSS coding is essential.
  • Proficiency in Photoshop or Fireworks is essential.
Knowledge / Skills
  • Proactive, eager to support and offer an outstanding customer experience at all times.
  • Outstanding verbal/written communication skills.
  • Attention to detail and ability to follow processes and direction.
  • Excellent time management and troubleshooting skills.
  • Ability to meet deadlines.
  • Passionate about technology and the automotive industry.
  • Professional phone manner and great presentation.
  • Enjoys working autonomously as well as part of a team

WIIFY
  • 38 Hours per week - Monday to Friday.
  • Friendly team environment with huge opportunity to learn & grow in an expanding business.
  • Internal and External training opportunities.
  • Great culture
  • Leading Online Automotive Website provider with 10 years’ experience in the industry.

Must have the right to work & live in Australia

For all other automotive opportunities refer to our website at www.carcorpaust.com.au

*Please note; only shortlisted candidates will be contacted.

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