Senior Digital Producer

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An amazing opportunity to join NAB as UX Designer in the Customer Experience Team

Summary about this job

Web Development & Production

Company: National Australia Bank

Location: Melbourne

Work type: Full Time

Salary: n\a

Phone: +61-8-4376-5865

Fax: +61-2-1043-4680

E-mail: n\a

Site:

Detail information about job Senior Digital Producer. Terms and conditions vacancy

  • Help manage amazing experiences for NAB customers
  • Work in a flexible, diverse, energetic and fun environment
  • Be part of one of Australia's best design teams
  • Help manage amazing experiences for NAB customers
  • Work in a flexible, diverse, energetic and fun environment
  • Be part of one of Australia's best design teams

Your new company
 Here at NAB we believe in people with ideas and dreams, and we want you to achieve your aspirations. We humanise banking and enrich our customers’ lives. LinkedIn have just named us in their Top 10 best companies to work for in 2018.

Our Experience Design team is one of the biggest and best in Australia, with over 120 CX, UX and UI practitioners working across the enterprise. We support a wide variety of projects, journeys, and experiments, across digital design, spatial design, and service design. Our passion is about creating value and exceeding our customers' expectations which means we're constantly striving to redefine our standards of excellence.

Your new job

We're looking for a Digital Producer to be part of our awesome Experience Design team. You will have:

  • Manage the governance of Experience Design across features. Organise sign off and facilitate the feedback and questions from stakeholders, security, fraud, brand and legal
  • Support Principal Designers to plan and manage resources, balancing the skills and workload of individuals within the team
  • Work with Product Owners and Agile teams to provide planning and estimates for projects, ensuring stakeholder expectations for delivery milestones are managed from kick off
  • Negotiate scope to ensure that quality design is achievable in the time allocated

Experience and skills you'll need

3-5 years of experience in a UX role, demonstrating:

  • Working knowledge of the design process, UX principles, and testing procedures
  • Excellent communication skills and ability to negotiate effectively
  • Flexibility and ability to pivot quickly when priorities change within backlogs and the broader business
  • Knowledge of metrics and how they can be used to effectively feed into design briefs
  • Ability to move quickly to close off issues that may arise during design, and anticipate potential bottlenecks in advance
  • Ability to focus on many tasks at once, attention to detail, and willingness to step in and fill gaps in process

Support designers and ensure that content has been written and signed off by the appropriate bodies within the bank

What we can offer

From education and volunteer leave to learning benefits and banking discounts, we offer access to a wide range of employee benefits. You can learn more about these at http://www.nab.com.au/about-us/careers/working-at-nab/benefits

We embrace diversity of thought, style and working arrangement to ensure our workforce is representative of the community that we service.

Have a chat to us about how our support of workplace flexibility can work for you.

How to apply

To be eligible to apply, you must have Australian or New Zealand citizenship or permanent residency status. Please apply via the SEEK link.

Please note, candidate screening and interviews may take place prior to the advertised close date.

http://https://www.nab.com.au/about-us/careers/join-nab/Recruitment-privacy-policy

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