Senior Systems Engineer

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We are seeking a motivated and experienced Level 3 Systems Engineer to join our Melbourne team.

Summary about this job

Networks & Systems Administration

Company: Brennan IT

Location: Melbourne

Work type: Full Time

Salary: Competitive Package + Travel Allowance + Bonus

Phone: +61-7-3442-2173

Fax: +61-3-1421-3346

E-mail: n\a

Site:

Detail information about job Senior Systems Engineer. Terms and conditions vacancy

  • Australia's Leading Managed Services Provider
  • Friendly and supportive team
  • Client-facing role


Why work for Brennan?
 
At Brennan IT, we aim to lead, not follow. One of the ways we do this is through an open diverse culture that values performance, where anyone in the team can bring new ideas to the table and see them thrive. Our people are empowered, unique, considerate, supportive, trusting and accepting being the cornerstone of the business. As part of our continued growth, Brennan IT are looking for an experienced Senior Systems Engineer to be responsible for delivering solutions to multiple customers.

The Role:

As a key member of the service delivery team, you will be providing 1st through to 3rd level IT support to our non-Managed Services client and also perform on-site work for our Managed Services clients. This role requires a good understanding of a broad range of IT infrastructure including desktops, servers, networking and storage to name a few.

You will be responsible for the day to day operation of your client's networks. This role will also give you the opportunity be involved in key IT projects within your client base. As this is a client facing role, you will have excellent written and verbal communication skills. Your service excellence will gain you a trusted advisor relationship with your clients. 

Your day-to-day responsibilities:

  • Providing 3rd level support to our non-Managed Services customers
  • Maintain ownership of incidents and escalations at client sites
  • Day to day operations of client's systems and networking
  • Lead and manage key IT projects with your client base
  • Provide technical consultancy and solution architecture to customers' on how they can best leverage IT in their environment
  • Scheduled and adhoc onsite visits 


Key skills required to be successful in the role:

  • Minimum of 3 years IT support experience with technologies such as Citrix, Skype for business, Microsoft, and various cloud infrastructure and hosted platforms
  • Implementation and troubleshooting experience of hosted platforms such as Office 365 and Mimecast
  • Sound working knowledge of Hypervisor platforms such as including Microsoft Hyper-V and VMware ESXi
  • Sound working knowledge of hardware platforms including HP, DELL, IBM, Cisco, Meraki, Juniper and Sophos
  • Confident, self-motivated and self-work generating
  • Ability to work autonomously but be part of a larger team
  • Passion for customer service


Brennan IT offers an excellent remuneration package and benefits including:

  • An awesome team of people to work with
  • Access to the latest and greatest technology
  • Personal and Career development
  • High levels of reward and recognition for over achieving
  • A company that genuinely cares about YOU
  • Flexibility to work in the way that brings out the best in YOU
  • The ability to do what you love, in an environment that supports YOU
  • A focus on health and wellbeing - social club, sporting teams, discounted technology purchases, health checks and more!

 

Note: As part of our hiring process, you will be required to undertake a Technical Assessment and National Criminal History Check.
Car and driver's license is required for this role.
 
Brennan IT is an equal opportunity employer.

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