IT Operations Officer

All vacancies of AustraliaInformation & Communication TechnologyIT Operations Officer

This role is for experience level 1/2 BAU Support Officer with a Baseline Security Personnel Clearance

Summary about this job

Help Desk & IT Support

Company: Hays Information Technology

Location: ACT

Work type: Contract/Temp

Salary: n\a

Phone: +61-7-6054-9288

Fax: +61-2-2128-4187

E-mail: n\a

Site:

Detail information about job IT Operations Officer. Terms and conditions vacancy

  • 6 Month Contract + extension
  • Baseline Security Clearance
  • Call Leah Weaver now on 6257 9802

This role is for experience level 1/2 BAU Support Officer with a Baseline Security Personnel Clearance

Your new company
Your new company is a federal government agency located in Canberra's CBD. They house a mid-sized IT team and are currently seeking the works of an experienced Operations Officer to assist with current projects within the business unit.

Your new role
In your new role you will be responsible for supporting the web platforms, supervising the help desk, managing financial requests, logging, resolving and escalating tickets, managing ques, liaising with subject matter experts, liaising with key stakeholders and internal users, providing and analysing documentation and delivering strong customer service.

What you'll need to succeed
The key to your success will be experience with technologies such as;

  • Active Directory
  • Microsoft Office Suites
  • Remote Desktop Support Tools
  • Windows OS
  • Skype for Business
  • Exchange Server

You will also have strong leadership skills and excellent customer service skills.
What you'll get in return
You will receive great market rates and the opportunity to work within a federal government department. You will also join an environment that has a strong vision for technological evolution and ability to liaise with VIP teams.

What you need to do now
If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call Leah Weaver 6257 9802.

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