Dynamics 365 Business Consultant

Summary about this job

Detail information about job Dynamics 365 Business Consultant. Terms and conditions vacancy

About the business and the role

JayThom has a focus on delivering vertical software solutions built on the Dynamics 365 platform. This role is a customer facing role where interaction with clients mainly in the sports industry will be your focus which means communication skills and an ability to build and maintain relationships will be of the highest priority. 

Job tasks and responsibilities

• Liaise with clients to understand their end to end Commercial processes and requirements and map to the core vertical functionality.
• Identify business process gaps and work with the client and JayThom's internal resources to deliver a solution that meets the client's needs.
• Work with the Senior Marketing and Training Manager to communicate client's requirements
• Communicate proposed vertical product enhancements/changes through to JayThom.
• Train users with pre-set scenario based programs. 
• Support of core client business processes as required with the delivery of structured training programs. 

Skills and experience

• Communication:  ability communicate effectively both internally within JayThom and also with all stakeholders within clients.
• Product Knowledge: an understanding of the Dynamics 365, Office 365 and Power BI platforms. Knowledge of how they support the operations of a large commercial sporting club would be beneficial. 
• Commercial Acumen: understanding of how to setup and manage engagements to ensure agreed commercial outcomes for JayThom while maintaining strong client satisfaction. 
• Presales: ability to identify further opportunities while working with clients on existing engagements.
• Training: the ability to deliver pre-set vertical training programs would be beneficial. 
• Drive and Enthusiasm: an individual who leads by example, is outcome-driven, pragmatic and understands how to motivate people to achieve success