1st Level Infrastructure Support

Summary about this job

Detail information about job 1st Level Infrastructure Support. Terms and conditions vacancy

• Immediate start
• Work Locally
• Great environment and culture

Are you immediately available and happy to work on 2 month contract based in Hallam? Do you have solid 1st and 2nd level infrastructure support skills and can provide professional cover whilst the incumbent is on leave? YES, then please read on.....?

Our client is a large multinational with a growing presence in Australia. They have a need for a hands on infrastructure support professional to join the team on a short term contract to provide cover whilst the permanent staff member is on leave. 

The role:
After a 2-3 day handover ensure smooth operation of the End User Computing environment, focusing on IT Infrastructure support including:

• Acting as a key liaison to co-ordinate and bridge between the outsource provider, Business Users, including Clients, Key Customers and software vendors, where necessary on IT Infrastructure matters
• Provide End User Support:
  • 1st and 2nd Level End User Support
  • Installations of Desktops and Notebooks, including all relevant clients and applications, including configuration and environment settings.
  • Installs hardware and peripheral components such as monitors, keyboards, printers, memory and disk drives for users
  • Loads specified software packages such as operating systems, word processing, spreadsheet, office productivity or other programs into designated computers.
• IT Infrastructure Support:
  • Resolving incidents and problems to ensure service level agreements, targets and standards are maintained and adhered to.
  • Network administration including adding users to all systems
  • Recommends or performs minor remedial actions to correct problems
  • Repair and maintenance of all IT equipment
  • Provision of IP Phone extensions including adding new users to Avaya IP Phone system

Your skills and experience:

• Prior experience in a Desktop administrator or Desktop support role
• Working knowledge of Microsoft Desktop and Active Directory Technologies
• Business knowledge and experience with the ability to translate this into a technical environment
• Proven ability to meet deadlines on critical tasks
• Solid desktop management skills (desktop hardware & operating system, office productivity software, desktop management & policies)
• Excellent analytical and problem solving skills
• Good communications skills 
• Certified in Microsoft Windows

If you are immediately available and open to a 4-5 week contract opportunities then please "APPLY NOW" for immediate consideration. Due to the urgency of the role only those who are immediately available will be considered. 

Contact: Peter Li on 9236 7726