Service Desk Analyst

Summary about this job

Detail information about job Service Desk Analyst. Terms and conditions vacancy

We have joined forces with a leading FMCG company in building their Technical Support team. Due to acquisition and growth, we are after an energetic, eager to learn Service Desk Analyst to be based Cheltenham/Moorabbin supporting head office users, installing, diagnosing, repairing, maintaining & upgrading all PC hardware & equipment. Your exemplary communication and customer services skills will be put to work troubleshooting Windows issues in person, by phone & via email. There are a few exciting projects in the pipeline which this role will be a major part of.

This circa $60k role is suited for a tech-savvy and energetic person with 3+ years experience in a Service Desk role supporting Windows 10, Active Directory, Lotus Notes, O365, Azure and a variety of hardware who has a high level of initiative and is looking to broaden their experience in technical support. You must have strong verbal communication skills and the right attitude. 

If you’re sharp and have supported 300+ users, this dynamic and vibrant environment may be your next happy place.