Help Desk Consultant
Career building opportunity for an experienced Help Desk Consultant!
Summary about this job
Help Desk & IT Support
Company: The Citadel Group
Location: Brisbane
Work type: Full Time
Salary: n\a
Phone: +61-2-3595-1160
Fax: +61-3-9645-7898
E-mail: n\a
Site: n\a
Detail information about job Help Desk Consultant. Terms and conditions vacancy
To support our continued growth, we currently have a career building opportunity for a Service Desk/ Help Desk Consultant Level 2 to provide our clients with outstanding services in the support of our software.
To be successful in this role you will have had previous 2+ years’ experience as a Help Desk Level 1/2, ideally with relevant certification/s or qualification/s in the Information Technology field. You will be proficient in the use of Microsoft Office applications, with a strong understanding of ITIL principles and practices, in particular incident and problem management in a Help Desk environment is not essential but would be considered an advantage. Experience with HP Trim, Service Manager, will be seen as an advantage.
You will be highly capable in delivering exceptional customer service across multiple sites, passionate about delivering technology solutions to support business outcomes and have excellent planning, verbal and written communication and time management capabilities.
What do we offer?
In return for your ability to achieve deadlines whilst delivering high quality output, we will offer:
• An attractive remuneration package to reflect the value we place in your expertise;
• Engaging work and the opportunity to build on your existing portfolio;
• A supportive environment that empowers you to thrive and gives you the autonomy and accountability to shape your own success.
What next?
If this sounds like you and you are ready to join a fun, inspiring and high performing team then click the 'Apply Now' button below.
This position is based in either our Melbourne/Brisbane/ or Canberra offices and we can only consider candidates who are currently residing in Australia with full working rights.
Working with Citadel
Our people are the essence of our business. We are able to achieve the success we have because of the strength of our people. We are a diverse workforce and treat people fairly regardless of age, race, ethnicity, gender or sexual orientation.
All applications will be kept strictly confidential.
No agencies please.