Records Manager Administrator (TRIM)

Summary about this job

Detail information about job Records Manager Administrator (TRIM). Terms and conditions vacancy

My federal government client is seeking an experienced Records Manager (HPE, TRIM) Administrator for projects for the 2018-19 and 2019-20 FYs. 

Duties: 

• Provide Tier 1 and Tier 2 Arc (HPE CM9) system administration and support;
• Provide end user issues resolution;
• Assist in the representation of BAU requirements and project work including the delivery of a compliant record management system
• Contribute in the delivery of EDRMS and recordkeeping education, advice, support and training; and
• Monitor data quality in the departments Electronic Document and Records Management System and provide quality assurance. 

Skills and experience required:

• Demonstrated strong administrator knowledge and experience with Hewlett Packard Enterprise (HPE) Content Manager (CM9) and a well-developed understanding of records management functions;
• Demonstrated experience managing and providing high quality and reliable HPE CM9 administrator, development and implementation guidance, advice and services; and
• Demonstrated experience in undertaking management and resolution of EDRMS technical and user issues, including:
  • provide a high quality and reliable records management
  • maintenance of the TRIM system
  • education, training and support
  • providing Level 2/3 “help desk” support
  • file creation
  • access controls and owner changes to large file structures following authorisation protocols
  • creation of file structures
  • monitor data quality
  • business classifications schemes
• Demonstrated Well-developed organisational skills with strong customer focus and excellent analytical and problem solving skills
• Demonstrated strong organisation and problem resolution skills, and ability to achieve results in an environment with changing priorities.
• Demonstrated ability to communicate with influence; and ability to build and sustain positive and productive relationships with team members and customers.
• Demonstrated knowledge and experience in a wide range of recordkeeping activities, processes and tasks. 

Australian Citizenship is a mandatory requirement.

To be considered for this role, respond to this advertisement or for further information please contact ILAHNA at AUREC on 02 6162 9611.