Desktop Support Engineer - Level 1 - Desktop/ Network

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This role is with a leading IT Vendor. APPLY NOW!!

Summary about this job

Help Desk & IT Support

Company: Mindworx Pty Ltd

Location: Brisbane

Work type: Contract/Temp

Salary: n\a

Phone: +61-3-9617-1981

Fax: +61-7-2371-2868

E-mail: n\a

Site:

Detail information about job Desktop Support Engineer - Level 1 - Desktop/ Network. Terms and conditions vacancy

Our client is one of the largest IT vendors not only in Australia but around the world. They require a Desktop Support Engineer - Level 1 who will be responsible for the support of IT Devices and systems and for troubleshooting moderately complex delivery systems or network issues and escalating problems as appropriate. Its a long term contract and great opportunity to get security clearance. In this role you will be working on a client site providing general IT user support as required.

Please note:

  • Drivers Licence required;
  • Given this role requires Australian Security clearance, only Australian Citizens with previous Australian work history may apply. 

Key skills for this role include: PC Support - Windows 7, Microsoft Office, Network and Server admin. 

Responsibilities include but not limited to:

  • The day-to-day support, rectification and maintenance of IT equipment and Network infrastructure;
  • Responding to tasking notified through the IT Service Desk;
  • Actively engage the various business representatives to understand their drivers and IT needs;
  • Maintaining at all times a strong focus on effective delivery of results to the business units operating at the local site and providing general IT user support as required;
  • Installing, upgrading, setting up IT hardware/Software, and carrying out minor board-level repairs;
  • Maintaining appropriate configuration standards and procedures of all IT Hardware and software both Server and Desktop;
  • Evaluating PC and Networking hardware and Peripherals as part of a project team to carry out IT infrastructure upgrade and testing projects.

Essential skills:

  • At least 1 year experience in PC Support with Windows 7;
  • Certificate Level qualifications in IT and typically 4 or more years' related work experience or an equivalent combination of education and experience;
  • Experienced in the support of networked PCs running Windows-based software applications;
  • Ability to obtain a security clearance to SECRET as required;
  • The ability to undertake adhoc tasks out of hours and available to be rostered for on-call duties when required;
  • The ability to undertake adhoc tasks out of hours when required;
  • Drivers licence and ability and willingness to travel to remote sites.

How to Apply
Please submit your CV by hitting the APPLY NOW Button below.

 

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