Business Analyst

Summary about this job

Detail information about job Business Analyst. Terms and conditions vacancy

• Exciting new perm BA opportunity!
• Be part of our fun, innovative team culture
• Excellent employee benefits

Ladbrokes Digital Australia is an online betting company and part of GVC Holdings plc, a FTSE 250 company headquartered in the Isle of Man with licenses in more than 18 countries. Ladbrokes Australia launched successfully in September 2013 and has seen remarkable growth from day one. This growth has been driven by a strong culture of innovation, which is the hallmark of the company. With the attitude of a start-up but the support of a significant multi-national company, Ladbrokes Australia is an exciting place to work.

Position Purpose:

The role will require you to work closely with BI Data Services, CRM, Product, Trading, and other business stakeholders.

Main tasks include:

• Detailed business requirements gathering and analysis
• Business process mapping and management
• Facilitating and performing user acceptance testing
• Full documentation

To succeed in this role, you should have an analytical way of thinking, be capable of explaining and translating technical concepts to non-technical users and be able to draw user stories.

Key Responsibilities / Duties:

• Work with different departments to elicit, analyse and document business requirements
• Consult with functional unit management and personnel to identify, define and document business needs and objectives, current operational procedures, problems, input and output requirements, and levels of systems access.
• Act as a liaison between departmental end-users, technical analysts, information technology analysts, and technology developers in the analysis, design, configuration, testing and maintenance of systems and non-system business procedures, to ensure optimal operational performance.
• Track and fully document changes for functional and business specifications; write detailed universally understood procedures for permanent records and for use in training.
• Plan, organise and conduct business process reengineering/improvement projects, e.g. work on projects requiring strategic analysis of an entire process or operating area where specific issues or items need to be examined and corrected.
• Conduct change impact analysis to assess the potential implications of changes, and document business rules, functions and requirements.
• Identify opportunities for improving business processes.

Experience & Qualifications Required:

Essential:

• Excellent written and verbal communication including technical writing skills
• Strong understanding of Data Centric systems concepts including but not limited to Integration & Data Warehousing
• The ability to conduct cost/benefit analysis
• Business case development skills
• Excellent Business process modelling skills
• Strong analytical skills including eliciting business requirements and translating them into technical requirements.
• At least 3 years solid experience in a similar role.
• Inquisitive and insightful with a passion for analytics and data-driven decision making.
• Enthusiasm for working as part of a team in a fast paced and dynamic environment.

Desirable:

• Knowledge and understanding of the bookmaking industry
• Knowledge of the Kimball methodology
• Knowledge of Data/ BI architecture and principles.
• SQL Server experience
• Experience with one or more Data visualization tools (PowerBI, Datazen, Tableau, Qlik etc)
• Knowledge of CRM/ below the line campaigns
• Experience with Salesforce Marketing Cloud applications
• A passion for horse racing and/or sports

Key Skills and Attributes:

Good interpersonal skills and an ability to communicate to all levels within the business are essential. A willingness to learn with a pro-active personality and a good work ethic are equally vital.

What's on offer:

A competitive remuneration and benefits including:  

• Working in a cutting-edge, dynamic company during a rapid growth phase
• Casual dress code: wear jeans, sneakers and a t-shirt to work
• 23 TVs scattered throughout the office showing sport & racing: watch while you work, without feeling guilty
• Lunch provided on Fridays
• Flexible work arrangements
• Plenty of on-site parking
• Team lunches and more...

If this sounds like the role for you, we'd love to hear from you!