IT Support Specialist
Learn and grow in an entry level position with excellent opportunities for career advancement and direct access to a variety of IT professionals.
Summary about this job
Help Desk & IT Support
Company: Cooper Grace Ward Lawyers
Location: Brisbane
Work type: Full Time
Salary: n\a
Phone: +61-2-1341-2710
Fax: +61-3-8285-9050
E-mail: n\a
Site: n\a
Detail information about job IT Support Specialist. Terms and conditions vacancy
- Entry-level position
- Great training and mentoring
- Positive work environment
The Opportunity:
We are seeking an IT Support Specialist to join our Information Technology team. This is an ideal opportunity to learn and grow in an entry level position with excellent opportunities for career advancement and direct access to a variety of IT professionals.
Your Key Responsibilities:
Our IT Support Specialists perform a variety of technology support activities in providing end user support to Firm personnel. This professional demonstrates ability to prioritise tasks, working with multiple software and hardware technologies, in a fast-paced environment.
Work Experience:
At least one year in a help desk/desktop support role, or alternatively two or more years in a customer service environment and a personal passion for technology.
Experience in the following applications/systems must be demonstrated:
- Knowledge of basic computer hardware
- Microsoft Windows environment
- Microsoft Office
Personal Attributes:
- Outstanding personal commitment to client service
- The ability to talk to a wide range of different people with differing levels of technological expertise regarding technical concepts
- Ability to effectively prioritise and execute tasks in a high-pressure environment
- Excellent written and oral communication skills with the ability to explain technical concepts in plain English
- Exceptional interpersonal skills, with a focus on listening and questioning skills
- Ability to conduct research into a wide range of computing issues as required
- Ability to absorb and retain information quickly
- Ability to solve problems independently
- This job requires the successful candidate to have a moderate level of fitness – the role will include walking between floors to attend to service desk requests, as well as some lifting
We take personal responsibility and pride in our work and have fun while we do it. We are proud of what we achieve for our clients and of the lifestyle choices available to our team members.
How to Apply
If you would like the opportunity to become a member of a team where your contribution will be genuinely valued we would like to talk with you. Please submit your application via the ‘Apply Now’ button.
**Applications from recruitment agencies will not be considered at this time.
About Cooper Grace Ward
We strive to be leaders in everything we do and our impressive achievements can be viewed on our website. We are a vibrant, energetic, growing and diverse team, supporting and developing our people to meet the changing needs of our clients. We take personal responsibility and pride in our work and have fun while we do it. If this sounds like a team you'd like to be a part of and you value mutual respect, outstanding service, team spirit and honesty like we do then we would like to talk with you.