IT Helpdesk Engineer
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Graduate/ level 1 Systems Engineering role accountable for providing support services
Summary about this job
Help Desk & IT Support
Company: Cube Networks
Location: Melbourne
Work type: Contract/Temp
Salary: n\a
Phone: +61-2-3760-4719
Fax: +61-8-5039-7873
E-mail: n\a
Site: n\a
Detail information about job IT Helpdesk Engineer. Terms and conditions vacancy
- Network Operation Centre looking for casual employment
- Career Development and Extensive Training
- 3/4 days per week- Port Melbourne location
Having worked for traditional integrators and ‘In House” of a large Australian retailer, the directors wanted to create something unique for engineers that brought the best from both of these working environments. Since then Cube Networks has prided itself on it’s customer-centric approach, core values and cultural attributes of getting problems solved quickly, while enjoying the challenge, opportunities and experience.
With a strong focus on a range of IT Infrastructure including, Networking, Security, Server, Platform, End User Computing, Cloud, Physical Security and IoT, our unique approach provides a strong focus and emphasis on partnering with our customers to ensure we delivery the right outcome to address their business challenges and ensure that it aligns to their strategy.
About the Role:
We have an immediate need for a Casual Grad/Level 1 Helpdesk Engineer to work within our Epicentre team. You will be logging tickets, troubleshooting technical issues and escalating cases when appropriate.
Casual role 3-4 days a week
Night, Morning, Afternoon, Weekday/Weekend shift requirement
You will enjoy working within a fantastic office culture and have the opportunity to enhance your technical skills.
About You:
- CCNA
- Customer service experience essential
- Fluent in English and excellent people and communication skills
- Aptitude and keen desire to learn new technologies
- Logical thinker who is able to problem solve
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