Salesforce Administrator
Exciting opportunity for a techno-functional Salesforce Administrator to join the Officeworks support office team based at East Bentleigh, Victoria.
Summary about this job
Database Development & Administration
Company: Officeworks Ltd
Location: Melbourne
Work type: Full Time
Salary: n\a
Phone: +61-7-9609-7552
Fax: +61-2-2994-6301
E-mail: n\a
Site: n\a
Detail information about job Salesforce Administrator. Terms and conditions vacancy
Officeworks is Australia's leading retailer and supplier of office products for home, business and education and is committed to helping make bigger things happen for our customers every day. As part of the larger Wesfarmers group, Officeworks has an extensive national footprint of more than 166 retail stores and employs more than 7000 team members. We have a strong values platform, which underpins the way we do business, and is focused on our community, the environment and our people.
An exciting opportunity for an experienced Salesforce Administrator to join the IT team with Officeworks. Reporting to the IT Manager, you will provide administration and support to the Salesforce platform. We are looking for a Techno-functional Salesforce Administrator who can understand development, administration and support of Officeworks Salesforce based B2B Applications.
Key accountabilities:
- 2+ years hands on Salesforce administrator experience
- Salesforce Certified Administrator.
- Ability to break down a problem and find solutions.
- Ability to gather requirements and translate the needs of the business into a Salesforce solution.
- Strong written & verbal communication skills.
- Hands on experience enabling and delivering solutions in Lighting.
- Experience with security settings, visual flows, process builder, workflow & validation rules, custom email templates, reports, dashboards.
- Experience with data management including bulk data extraction, manipulation and upload.
- Additional Desirable Skills
- Retail experience is an advantage
Duties and Responsibilities:
- Liaise directly with Business users to understand, analyse and resolve support related requests and incidents.
- End to end ownership of support related requests and incidents including UAT coordination and change implementation activities.
- Maintain application related support and knowledge documentation as required.
- Perform all ongoing system administration functions.
- Work closely with business analysts, architects, developers, testers and a variety of IT and business stakeholders.
- Keeping up to date with Salesforce releases and new functionality.
- Adhere to company and project standards and guidelines.
- Accurate time management and reporting of own work.
- Quality, on time delivery of agreed deliverables.
- Ability to work on multiple applications/ projects/ BAU enhancement simultaneously and must have a “can do” attitude.
Why us
A career at Officeworks is real, possible and exciting with the following on offer:
- Team member discounts across the Wesfarmers group
- Ongoing professional development including recognised management qualifications
- The opportunity to work within a fast paced, growing, innovative and inspiring Australian brand
When you join Officeworks you will become part of a team who are making bigger things happen…We are an equal opportunity employer and we are committed to a diverse, inclusive and flexible workforce. We welcome enquiries and applications from everyone in the communities which we serve.
No recruitment agencies please.