IT Operations Manager (EO006)

Summary about this job

Detail information about job IT Operations Manager (EO006). Terms and conditions vacancy

• Join a WA market leader in Insurance
• Dynamic Agile environment
• 12 month Max Term Contract

To apply for the below position, please email your current resume and a cover letter to [email protected]. In the email subject line, please include the FULL position title and reference number.

We are now seeking an experienced IT Operations Manager to join us in a pivotal role in the provisioning of a 24/7 IT service within the Business Systems team supporting our Insurance business. This role provides coordination and management of all aspects of IT infrastructure and associated technologies to ensure service quality to end-users is maintained at high levels.

We are at the start of our journey to Cloud, which we are leveraging to enhance our member experience. This is an exciting time to join RAC Insurance and help shape this journey.

Reporting to the Manager, IT Service Delivery and Operations, this position is a full-time, 12 month maximum term opportunity.

What will you be doing?

• Day-to-day management of a team of five to six technical specialists to develop skills in new and emerging technologies
• Manage the IT infrastructure and associated technologies
• Implement innovative and cost effective technology infrastructure solutions
• Lead production support teams to ensure effective delivery of application and infrastructure services to agreed levels
• You will be responsible for SLA/KPI/Cybersecurity Framework definition and performance management
• Develop plans to minimise and mitigate potential risks within IT operations
• Manage vendor, supplier and partner relationships

What are we looking for in you?

• 5 years’ experience managing IT operations (essential)
• Working experience in Agile and DevOps environments
• Working experience of Cloud technologies, e.g. Azure desirable
• Working experience of enterprise scale SQL/Oracle database
• Tertiary qualifications in Computer Science or IT related field
• ITIL certified

What can we offer you?

• A rewarding career, professional development and work-life balance
• Generous discounts on home, contents and car insurance, as well as member benefits and free roadside assistance
• A competitive base salary plus Super and a very active Social Club
• In-house Health and Wellness programs and Platinum WorkSafe Certification

This is an exciting time to join our team and help shape our journey to Cloud. Bring your technical strength and people management skills as we embark on embedding DevOps into the development life-cycle. To be considered, please provide your cover letter and CV showcasing what you can bring to the team.

If you are shortlisted, you may be invited to complete an online automated video interview as part of our screening process.

Applications close Wednesday 25 July 2018

If you would like further information about this vacancy, please contact Emma Oldfield on 9436 4731.

To apply for the above position, please email your current resume and a cover letter to [email protected]. In the email subject line, please include the FULL position title and reference number.

About RAC

RAC is one of Western Australia’s most trusted brands and has been a part of the WA community since 1905. From our origins as a motoring club, we have grown to an organisation of over 1400 employees serving more than 1 million members with a diverse range of products and services.

As an Equal Opportunity Employer, RAC encourages applications from all cultures, genders and abilities. At RAC we innovate and craft, advocate and campaign, challenge and reinvent. We want to be WA’s most valued organisation and our people are at the centre of this. We need people who want a career not just a job. We want motivated people who see the bigger picture and strive to make things better for our members and WA. If this sounds like you, then we would love to hear from you.