Salesforce Administrator

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The Salesforce Administrator role will be responsible for support, on-going maintenance and involvement in new initiatives across multiple Salesforce

Summary about this job

Engineering - Network

Company: Interpro - NSW

Location: Sydney

Work type: Full Time

Salary: n\a

Phone: +61-2-1925-8138

Fax: +61-8-6779-1588

E-mail: n\a

Site:

Detail information about job Salesforce Administrator. Terms and conditions vacancy

About the role

The Salesforce Administrator role will be responsible for support, on-going maintenance and involvement in new initiatives across multiple Salesforce environments; including handling ongoing support requests and ensuring that the system is maintained in accordance to standards and best practices.


Duties & responsibilities

  • Liaise directly with Business users to understand, analyse and resolve support related requests and incidents.  
  • End to end ownership of support related requests and incidents including UAT coordination and change implementation activities.
  • Maintain application related support and knowledge documentation as required.
  • Perform all ongoing system administration functions.
  • Work closely with business analysts, architects, developers, testers and a variety of IT and business stakeholders.
  • Keeping up to date with Salesforce releases and new functionality.
  • Accurate time management and reporting of own work.
  • Ability to work on multiple applications/ projects/ BAU enhancement simultaneously and must have a “can do” attitude.


Skills & Experience

  • 3 years hands on Salesforce administrator experience in a customer face role.
  • Salesforce Certified Administrator.
  • Ability to break down a problem and find solutions.
  • Ability to gather requirements and translate the needs of the business into a Salesforce solution.
  • Strong written & verbal communication skills.
  • Hands on experience enabling and delivering solutions in Lighting.
  • Experience with security settings, visual flows, process builder, workflow & validation rules, custom email templates, reports, dashboards.


Desirable Skills for the role:

  • Salesforce Certified Advanced Administrator.
  • Salesforce Certified Platform App Builder
  • Knowledge of ITIL process and experience using tools such as ServiceNow is advantage

 

To Apply send CV to [email protected] or call me on 02 8294 4013 for a confidential chat.

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