Entry Level Analyst | Aged Care | Armadale

Summary about this job

Detail information about job Entry Level Analyst | Aged Care | Armadale. Terms and conditions vacancy

Are you looking to join a reputable, market leading Aged Care organisation? Do you want to expand your skills and showcase your talent?

Well Regis is looking for you too! It takes a special person to work in aged care and we seek to find the best people we can and ensure they get the support they need for a successful and rewarding career.

We are currently looking for an Entry Level Analyst to work in our Advice team at Regis Head Office in Armadale. The Analyst is responsible for supporting the Advice customer service team with the systems that help them to deliver outstanding customer service. You will be responsible for maintaining reports from Salesforce (CRM) to support the business. You will also be responsible for monitoring systems and producing data to assist the Advice Manager in monitoring individual and team KPIs.

Your role will involve:

• Providing timely and accurate Salesforce and KPI Reports and Dashboards
• Updating Salesforce configuration with new milestones or lists to match the sales or marketing teams’ needs
• Working with any project teams for salesforce enhancements or  upgrades
• Quality Assurance analysis and observations based on Salesforce or phone system data
• Assist the Salesforce trainer to understand training needs
• Deliver high quality, effective reporting and analysis
• Distribute daily, weekly, monthly, quarterly and annual reports as needed
• Regular maintenance of Salesforce, obsolete tasks and duplicate records clean up
• Maintain the CRM enhancement log and issues register
• Maintain and update the Advice phone system

   

  About you

• Excellent English language skills

• Excellent communication and analytical skills and strong work ethic 
• Advanced Microsoft Excel skills, intermediate Powerpoint and Visio
• Excellent skills in using systems such as Salesforce
• Experience compiling and presenting data
• Customer service focus
• Close attention to detail
• Ability to work independently, as well as part of a team

What we offer you

Regis is more than a great company to work for, it’s a way of life that offers genuine opportunities for people to expand their horizons and realise their potential. Our size, reputation and growth ensures every employee has ready access to financial, professional development, recognition and wellbeing benefits that are second to none.

Employee Benefits

As part of the Regis family, you will have access to a range of employee benefits including, but not limited to:

• Well-structured training specific to Regis that sets you up for success
• Financial studies assistance support to enable you to continue to develop
• Access to a structured 4 week on-boarding program
• Individually tailored development plan
• Access to discounted health care, gym memberships and free influenza immunisation
• Appreciation and a warm smile every day at work

For a career that's more than just a job, hit the apply now button. 

Regis, the support you need.