Application Support | Travel Tech | Sydney

Summary about this job

Detail information about job Application Support | Travel Tech | Sydney. Terms and conditions vacancy

• Want to work with cool ground breaking Tech?
• Want to have a say in Product Development?
• This role will give you all this and more..

Our client is the leaders in their field which is down to their technology that is unrivalled globally. Their customer centric technology is used by major airlines globally and they are continuing to expand.  Their technology is tailored to each customer and ensures your journey starts well from the moment of booking.

As part of a growing team here in Australia, you will work with some awesome people who love what they do and live by the company values ensure customer happiness throughout the journey. In this role, you will be providing support on their market leading platform.  You will work with customers and partners to identify and faults and ensure they are brought through to resolution.

Other duties & responsibilities include:

• Identifying the root cause of issues
• Monitoring core services and managing critical alerts
• Teamwork - exactly what it says on the tin. Work with colleagues on issues
• Can't fix it? - Escalate to someone who can help and hopefully, they can show you a fix for next time
• Finger on the pulse - keep an eye on what's happening in their industry
• Make life easy and work on process improvements
• Be flexible, you will never be asked to paint the walls but occasionally you will do some things outside the scope of your job
• Fun stuff - Get involved in product development

What they are looking for
 
The basics of written and spoken communication. You are also ideally a problem solver, not just an order taker so some ability to think outside the box is needed. There will also be scope for your inner creativity and they want you to help them build cool tech that keeps them well ahead of their competitors.
 
Tech Stuff they are after...

• ASP/ASP.NET
• C#
• SQL
• VB/VB.NET
• Web Services
• XML/XSLT)

And the Golden Tickets in Tech for them are (not essential though)

• F#, AngularJS
• Cross-browser, cross-platform development experience
• Test first mentality (TDD, BDD)