Australian Open 2019 - IT Support Assistants
Do you have a passion for sport and events? We’re seeking enthusiastic IT Support Assistants to join our team!
Summary about this job
Help Desk & IT Support
Company: Tennis Australia
Location: Melbourne
Work type: Contract/Temp
Salary: n\a
Phone: +61-2-3294-3445
Fax: +61-3-3624-2134
E-mail: n\a
Site: n\a
Detail information about job Australian Open 2019 - IT Support Assistants. Terms and conditions vacancy
Are you currently studying and looking for an opportunity to gain valuable work experience in a unique and dynamic sporting organisation? THIS IS YOUR CHANCE!
What this position is all about:
Reporting to the IT Service Desk Lead you will be responsible for assisting the Information Technology Team, providing first and second level technical support to Tennis Australia, Member Associations and Australian Open staff including; phone, remote and hands-on support, and user training.
This student placement will commence as soon as possible. An opportunity for paid employment may be available for the lead up and during Australian Open 2019 depending on your placement performance.
What you’ll bring to the role:
- You will have excellent interpersonal skills
- Demonstrated high level of administrative skill with strong attention to detail
- Intermediate to advanced knowledge of Windows desktop Operating System, and preferably some exposure to server OS
- Intermediate to advanced knowledge of MS Office 2010/2013 and exposure to database systems
- Some knowledge of networking
- Previous experience with a diverse customer base and a demonstrated commitment to customer service
- Ability to maintain confidentiality, privacy and security requirements in the provision of IT support
- Ability to prioritise work activities and schedules to meet deadlines and achieve high quality work outcomes
- You are currently undertaking an IT related degree with a compulsory placement requirement of your Australian based education or training course
We are looking for IT Support Interns who have proven experience and can conduct themselves in line with our core values Excellence, Humility, Loyalty and Team Work. For a copy of the position description please see our website.
To apply - Please submit your resume and a cover letter to our online application system. Please note, only applications submitted through our application system will be considered.
APPLICATIONS CLOSE 11PM SUNDAY 29 JULY 2018