Program Manager - CRM
Immediate requirement for an experienced Program Manager who has delivered a CRM Implementation within a complex organisation. $1100pd.
Summary about this job
Programme & Project Management
Company: Experis
Location: Melbourne
Work type: Contract/Temp
Salary: n\a
Phone: +61-7-4292-1486
Fax: +61-2-3792-1894
E-mail: n\a
Site: n\a
Detail information about job Program Manager - CRM. Terms and conditions vacancy
Your Opportunity
Our client is seeking an experienced Program Manager to join them on an initial 6 month contract to manage all phases of their Customer Relationship Management (CRM) system implementation and consolidate various legacy systems and improve usability and reporting across the organisation.
The overarching focus of this end-to-end, hands on program management position, is to deliver the required results within the agreed timeframes, scope and budget whilst driving compliance and consistency. You will also need to make sure that all stakeholders are represented and considered when completing project activities and they are kept advised of change impacts as appropriate.
Requirements for Success
- Previous Program Management experience implementing a CRM into a large complex environment
- Knowledge and experience working with Waterfall and Agile/Iterative type methodologies
- Experience in multi-stakeholder service delivery environments
- Results orientation with ability to deliver results in a controlled and effective manner
- Effective written and verbal communication and active listening skills, demonstrating the ability to present information, decisions and reasons confidently, clearly and concisely
- Strong problem solving, interpersonal and influencing skills with the ability to build sustainable genuine stakeholder relationships
- Excellent business acumen and service orientation with the ability to think strategically and commercially
We would like to take this opportunity to thank you in advance for your application and advise that only candidates that meet the position requirements and are an Australian Resident will be contacted.
If you are looking for your next assignment click on the APPLY NOW tab and send through an updated copy of your cv as well as a cover letter detailing recent experience immediately.
If you wish to discuss this opportunity further please email [email protected]