Application Support Analyst
A great opportunity to join Fintech market leader in Adelaide's CBD. At DA we enjoy an awesome modern environment & friendly collaborative team.
Summary about this job
Business/Systems Analysts
Company: Data Action
Location: Adelaide
Work type: Full Time
Salary: n\a
Phone: +61-8-5887-4585
Fax: +61-3-9941-5356
E-mail: n\a
Site: n\a
Detail information about job Application Support Analyst. Terms and conditions vacancy
- Permanent Opportunity
- Fintech Market Leader Experiencing Continuous Growth
- Challenging, Supportive and Friendly Environment
Application Support Analyst
- Permanent Opportunity
- Fintech Market Leader Experiencing Continuous Growth
- Challenging, Supportive and Friendly Environment
Data Action is an Adelaide based technology services organisation providing both software solutions and hosted services to clients across Australia. We like to think we are a great place to work, with monthly company events, a shiny modern office environment and a friendly, collaborative atmosphere.
Due to our rapidly expanding team, we are looking for a new Application Support Analyst to assist with a wide variety of responsibilities, including:
- Supporting our customers in their use of our wide range of products and customised solutions
- Ensure essential customer applications are available and functioning as required
- Utilise our BA skills, support experience and technical know-how to participate in various stages of the SDLC
- Taking ownership of departmental mini-projects
We're looking for people who will use their superior analytical abilities and customer service skills to provide a range of level 2 and 3 application support services - including responding to and troubleshooting customer issues, software upgrades, new installations and project work - across the Data Action application suite.
To be successful in this role you must be able to demonstrate:
- Application support experience in complex enterprise environments
- Excellent verbal and written communication skills
- A passion for problem solving and strong analytical availability
- Experience working with SQL and stored procedures
A definite advantage would be:
- Demonstrated experience within the banking / financial sector
- Experience in analysing customer business requirements and recommending solutions
- Familiarity with the SDLC (Note this is not a development role and only candidates with demonstrated application support experience will be considered)
- Knowledge of web technologies, such as MS IIS, HTML, XML, CSS and JavaScript
- Degree or tertiary qualification in Computer Science or related field
Does this all sound like you? Great - we want to hear from you!
DA understands the importance of having quality people in our business and provide unique opportunities for the right people to become an integral part of our team, with many avenues for professional development and career progression.
Please be sure to combine a covering letter addressing the key criteria set out above.
Previously applicants need not apply.