Technical Consultant - ServiceNow NSW

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Sick of red tape holding you back in your ServiceNow career? Come see how BIG things happen in a fast growing, award winning services partner like us.

Summary about this job

Consultants

Company: Enable Professional Services

Location: Sydney

Work type: Full Time

Salary: n\a

Phone: +61-2-8100-3889

Fax: +61-2-5413-3367

E-mail: n\a

Site:

Detail information about job Technical Consultant - ServiceNow NSW. Terms and conditions vacancy

  • ServiceNow Services Partner Excellence of the Year
  • Zero micro-management and encouragement to ‘make things happen’
  • ‘People first’ culture
  • ‘Passion’ —it’s literally one of our company values
  • Package $90K - $120K neg

About Enable:

Enable Professional Services is a ServiceNow Partner in the APJ region and we are driven by three things:

  • Being Committed
  • Being Pragmatic
  • Being Passionate.

Our Cloud Services team is hiring ServiceNow Consultants in all major Australian cities.

What You Get to Do:

This role will provide technical development and consulting services in ServiceNow application areas and the ServiceNow platform, across customer projects, consulting engagements and new application development.

You may be working in consulting, and you seek a step up or a way to fast track your career development. Or perhaps you are administering and supporting applications (including ServiceNow) at your current employer, and you seek the chance to make an impact, job variety, consulting experience and technical cross-training.

Day to Day: 

  • Consult on, implement, administer and support the ServiceNow platform
  • Configure Workflow, Application UI and Customize ServiceNow applications
  • Facilitate the roll-out of new applications and modules in ServiceNow
  • Identify system deficiencies, and recommend solutions as a trusted advisor to clients
  • Perform ServiceNow upgrades
  • Ensure appropriate tools and processes are in place to have a development/production environment that is reliable and reproducible

What we need from you:

Along with an attitude of ‘let’s do this’, a commitment to learning, and the ability to own it when things don’t go well, Enable's Cloud ServiceNow consultants have the following experience and profile:

  • Understanding of the project delivery lifecycle and processes
  • Practical experience in creation or modification of the relevant ITSM toolset components
  • Strong interpersonal skills, with the ability to work well with all levels of staff
  • Consultative and analytical approach
  • Real world exposure to cloud technologies and SAAS
  • Experience in implementing ITSM tools; demonstrated experience with incident management, service request management, problem management, change management, configuration management and other ITIL process areas
  • Experience implementing ServiceNow Service Catalog and Service Portal:
  • Design a companywide service catalog that offers a collection of services
  • Present a customised UI for a knowledge base
  • Create customised login pages or search pages, as well as personalised views of lists, tables, charts or graphs
  • Integrating ServiceNow with other company applications.
  • Build a tailored self-service portal for end users that complies with a corporate style guide
    • Working knowledge of web technologies (XML, HTML, JAVA Script, AJAX, CSS, HTTP/S, etc.)
    • Working knowledge of Active Directory, LDAP and Single Sign-On (SSO) Integration
    • Experience with scripting languages (JavaScript, Perl, UNIX shell scripts)

What Certifications We Need You to Have:

  • Ideally, you have ServiceNow Certified System Administrator certification and ITIL v3 Foundation Certification.
  • You have knowledge of ITIL governance and control processes and procedures, and working knowledge of cloud concepts and architecture.

Because we have multiple requirements, specific opportunities will be discussed based on your experience, motivations, and skills.

All applicants with the above experience will be contacted and provided a full brief on the roles.

How to apply

To apply for this role, please send your CV marked attention to Latha Kothola, Principal Talent Acquisition Consultant using the link provided.

 

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