Engagement Lead - Government, based in Sydney CBD

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A leading Government Organisation is looking for an experienced Engagement Lead with strong Salesforce implementation project exposure.

Summary about this job

Programme & Project Management

Company: Clicks IT Recruitment

Location: Sydney

Work type: Contract/Temp

Salary: n\a

Phone: +61-8-9907-9067

Fax: +61-2-9905-6467

E-mail: n\a

Site:

Detail information about job Engagement Lead - Government, based in Sydney CBD. Terms and conditions vacancy

A leading Government Organisation is looking for an experienced Engagement Lead with strong Salesforce implementation project exposure. This is a 12-month contract with possible extension. The role is based in Sydney CBD.

Responsibilities:

  • Lead scrum teams, provide consultation services for new business case preparation, working in conjunction with multiple delivery teams for overall delivery governance & business success
  • Work closely with Business, Practice Business Analyst, Domain Architect and delivery partners to establish relationship towards successful agile delivery model
  • Drive outcomes and assist Project / Program / Delivery partners during sprint planning, execution plan, alignment on over all CRM platform strategy, CRM capability roll out and work in conjunction with change manager / BAU teams on CRM adoption / Continuous improvements to the platform
  • Act as mentor for delivery team and provide guidance on agile principles, help/assist to remove blockers for scrum team, actions towards improving team velocity

Requirements:

  • 8+ years of successful experience working on projects in multi-vendor environment
  • Experience with one or more Salesforce Implementations is preferred (Service cloud, Marketing cloud)
  • Functional knowledge in CRM & Telephony, including but not limited to strategy, business case engagement & preparation, project management
  • Manage and lead status meetings with project teams, sponsors, and all stakeholders
  • Experience in consulting environment, ability to work on multiple project / initiatives, requirements, design at same time
  • Proven ability to manage budgets for projects greater than $1M
  • Experience working with global delivery teams
  • Ability to engage at all levels including technical and business stakeholders
  • Able to interface effectively and establish quick credibility with all levels of the organization
  • Ability to provide technical leadership and negotiate outcomes with other technical stakeholders
  • Ability to build effective relationships with technical and non-technical stake holders
  • Excellent facilitation, documentation and communication skills
  • Experience in dealing with and managing multiple vendors
  • Experience in Insurance, Banking or Telco industry is a plus
  • Solid experience with ITIL, agile and Service Management is desirable
  • Able to start ASAP

If you wish to apply for this position, please submit your resume by clicking the 'Apply Now' button.

For further information please contact Freda Kwok at Clicks IT Recruitment on (02) 9200 4404, quoting reference FK308642.

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