Salesforce Solutions Analyst

Summary about this job

Detail information about job Salesforce Solutions Analyst. Terms and conditions vacancy

• Supportive of your career aspirations
• Demonstrated Salesforce experience essential
• Attractive salary package
• Monday to Friday – Work, Family and Life Balance
• In easy access of Wynyard Station

About the Employer
Our client delivers custom solutions for global organisations and has been a well recognised Salesforce and Heroku partner since 2010. Their work tackles system integration and data brokering, API development, and highly specific customer and employee applications.
As an agile team, they present a complete service offering - with senior advisory services, product and project management, business analysis, UX, and engineering (backend and frontend).
They are known for their ability to ship valuable work into production in complex and challenging environments.
Our client is and will always be a small team, with 65 team members worldwide, growing slowly and deliberately. They are not looking for gurus, rock stars, or ninjas. They are interested in working with level headed people who operate with a sense of confidence, humility and humor. Their global footprint truly brings to life their belief in celebrating diversity.

About the Role
Our client has an exciting opportunity for a Solution Analyst (some partners call the role Functional Consultant) to join their Sydney team. You’d be part of a growing global professional services practice in the process of expanding their Australian footprint. You will have the opportunity to work in a diversely skilled team.
All their Solution Analysts are customer facing and work as part of a team. Central to how they work is that no-one flies solo. The responsibilities include being a member of a delivery team and working within their Agile framework. As a Solution Analyst, you should have a background in Salesforce.com system administration including hands-on Salesforce.com configuration as well as business analysis.

Key responsibilities will include:
  

• Act as Scrum Master (once trained) on smaller work streams aligned to a larger project
• May assist with SoW content by working closely with our client Engagement Lead, Product Owner and Stakeholders to understand and document their requirements to develop the project scope and objectives
• Take part in UX/UI Design process when appropriate
• Give input into technical assessments and design of work to go into the backlog
• Contribute to development of project scopes, objectives and timeline
• Highlight changes in project scope and schedule
• Write user stories within context of project
• Ensure customer input and feedback is added to and managed in a backlog
• Perform Quality Assurance on story quality within context of Definition of Ready (DoR)
• Take part in the creation, planning and delivery of sprint goals
• Take part in daily stand ups
• Deliver stories and tasks within a sprint including but not limited to Salesforce.com configuration tasks and data loads
• Help to unblock technical team and remove any impediments
• Seek and give peer review
• Perform QA on stories prior to moving them to UAT
• Deliver end user training when appropriate
• In consultation with a delivery lead, advise clients on best Salesforce approach and options to meet their needs
• Create and maintain documentation that supports the project and team

  
To be successful for this role you must have the following, at a minimum:
  

• 5+ years across a variety of companies and projects
• 2+ years working on Salesforce projects and implementations, either in house or with a partner
• Tertiary qualification (desirable)
• Excellent verbal and written communication skills
• Scrum Master and/or project management qualifications (desirable)
• At a minimum the following Salesforce Certifications:
  • ○ Salesforce Admin 201
  • ○ Sales or Service Cloud Consultant (desirable)
• Excellent verbal and written communication skills
• Team player  

These are the minimum levels, if you have more experience please apply

This role offers a comprehensive benefits package which includes monthly in-house massage, training allowance and the opportunity to travel to our clients global offices. If you want to work for a company that loves to share their knowledge and up-skill their employees, this could be an excellent opportunity for you.
  
Please forward your cover letter and resume in WORD format only.
  
Please note only candidates that meet our client’s selection criteria will be contacted.
  
Job ID: MLSSA1