Senior Digital Merchandise Specialist

Summary about this job

Detail information about job Senior Digital Merchandise Specialist. Terms and conditions vacancy

Senior Digital Merchandise Specialist | Surry Hills

Ready for a challenge? Opportunity to be a part of one of the most exciting retail transformations in Australia.

Our Story:

The Woolworths Group has been focused on the importance of digital and what we need to do to better serve our customers and to create shopping experiences that are personalised, seamless and convenient. In response to this, we have combined our Digital and Loyalty businesses under the new banner of WooliesX.

How we Roll:

We are helping transform our digital practice and disrupt Woolworths and the market - we’re made up of smart people with smart ideas. We’re proud of the work we do and want to be known for delivering exceptional customer experiences.

We’re resourceful, inventive and willing to experiment; with the autonomy for doing things our way which have a real impact. We’re a new team with a real focus on a great work-life balance.

Where we play:

WooliesX Hub is based within a 2 minute walk from Central station and walking distance from all the cafes and restaurants that Surry Hills has to offer. The brand new site has been designed to support flexible working with different spaces for different activities such as collaboration, brainstorming or just chilling out. You will also be required to work from the office in Bella Vista on occasion. 

What we are looking for:

As a key member of the team, you will lead the E.com Trading of a group of categories in Digital as well as being a member of the Digital Merchandising & New Business Team.  You will deliver an outstanding proposition including; range, promotions and content for our customers, ensuring that we attract and retain customers, while driving sales and margin.

In addition, you will also be responsible for:

• Accountable for the merchandising and ranging of products to the online store in line with business strategy

• Accelerating sales and driving basket spend & items per basket

• Optimise the trading of the site for sales and profit

• Select the right promotions for digital feature for customers, commercial performance and operational efficiency

• Work end to end as one team

• Work horizontally to develop relationships across the supermarket buying organisation to generate understanding, support and excitement for growing Ecom

• Select the right range for customers, commercial performance and operational efficiency, including Online exclusive products

• Ensure a deep understanding of competitor activity on range and ensure WOW proposition is in line with customer needs and requirements

• Work with the Content team to:

  • Review and analyse taxonomy to maintain the agreed customer decision tree while maximising use of all available selling opportunities

  • Traffic mapping, tracking and amendments made to enhance customer experience and maximise sales opportunity

  • Work with content team to enrich content within the online store to enhance the customer shopping experience and eliminate any purchasing barriers.

  • Find new ways to deliver or create content that drives online sales and improve the customer experience

Who you are:

You’re driven by a customer mission and passionate about being part of a tribe of great people. Whatever you love - design, technology, engineering, you’re active in the community that sits around it.

You orient around doing what’s meaningful, purposeful and delivers value. You’re excited about being part of digital transformation and disrupting one of Australia’s biggest companies.

You’re curious and empathetic, with an eye for the bigger picture. You deal with complexity by collaborating with colleagues, listening to customers, testing ideas and continuously learning. You take authorship for what you create.

You must have:

• 6+ years business experience

• Passion for online

• FMCG / retail category trading management experience

• Proven track record of consistent delivery against trading KPIs

• Team and people development & leadership experience

• Cross functional experience

• End to end ownership of P&L

• Good understanding of retail operations and supply chain

• Track record of managing and delivering change as well as results

• Demonstrated ability to influence, establish and maintain strong relationships with senior management & wider business

• Strong written and oral skills

• Demonstrated ability to lead and develop high performing teams

• Leadership capabilities and the ability to work well in a pressured situation

It would be nice if you had:

• Business degree/qualification;

• Retail experience is an advantage

• Digital trading experience is an advantage

What you do need is to know how you could contribute to our teams. Be interested and interesting!  

What's in it for you:

• An attractive remuneration package - salary ranging from $87,500 to $131,500 per annum depending on experience.

• Opportunity to collaborate with some of the brightest and best minds in Australia

• Tech options - Woolworths are the largest employer of Google Apps in Australia, are early adopters of Agile and have BYOD options too

• Training and Education - We pride ourselves in helping you realise your potential and give you the opportunity to be innovative

• An exciting career - As our business grows, so do the opportunities for our team-members

If you think you have what it takes and want to be part of one of the most exciting journeys in Australian retail, apply now.

Want to connect? We’re also  social! - connect with us at #WOWcareers through LinkedIn, Facebook, Instagram or via www.wowcareers.com.au