OS Support Engineer (L3)
Experienced OS Support Engineer with L3 support for HPE
Summary about this job
Engineering - Network
Company: Vedantus Solutions Pty Ltd
Location: Sydney
Work type: Full Time
Salary: $80,000 - $99,999
Phone: +61-7-4755-1617
Fax: +61-3-8414-8777
E-mail: n\a
Site: n\a
Detail information about job OS Support Engineer (L3). Terms and conditions vacancy
- Excellent team
- Close to public transport
- Large scale project
About the business
Vedantus Solutions is a fast-paced IT Software Consulting organisation headquartered at Melbourne with regional centres in Sydney and offshore delivery teams in India.
About the role
You will be part of the HP Services/Support team that designs, analyzes, plans and modifies internal company systems and servers. The team specializes in developing and evaluating systems and servers performance criteria and measurement methods.
Principal Responsibilities
Provides technical data/voice support to users
Performs broad, moderately complex assignments for a client's environment at the customer's location or in a data-center that require originality and ingenuity, using appreciable latitude.
Provides technical support to external clients and interpret customer reported problem(s).
Analyzes network needs and recommends changes in design and/or procedures
Contributes to the design of data/voice network architectures and integrations
Evaluates data/voice hardware and software requirements and capabilities and makes appropriate recommendations based on findings
Installs, configures, tests, and troubleshoots network hardware and software
Establishes secure environments for networks being installed
Gathers statistics on performance capacity and availability
Skills and experience
Job Level Specifications
Thorough knowledge and frequent application of technical standards, principles, concepts and techniques.
Develops solutions to a wide variety of problem and works on projects requiring evaluation and analysis. Applies technical knowledge, concepts or theories when determining which solutions are best applied.
Work is performed independently requiring judgment and discretion. May receive limited guidance for new assignments. Work may be reviewed for overall technical adequacy.
Interacts mostly with internal company contacts. May represents department across organization or externally on projects.
Actions impact the completion of milestones within a project. Failure to accomplish work or erroneous decisions may result in delays to portions of a project and allocation of additional resources to remedy.
Technical specifications
(Preferred) - HP Server/Storage,
(Plus) - VMware VCP, Cisco UCS, Network+, Server+, HP-AIS, Nimble, Riverbed, NetApp, Radisys.
Travel for training and client support typically 10 – 20%
CCNP or equivalent level certification in progress
Intermediate experience in Cisco routing, switching and wireless networks
Intermediate experience with Cisco ASA firewalls and client VPN devices
Intermediate experience with IPSEC and B2 tunnel configuration
Intermediate experience with services such as DNS, DHCP and WINS
If you meet the above requirements and have valid work rights for Australia, please send in your updated resume at [email protected] or call Saurabh at (0)413-475-517 for a confidential discussion.