End User Support Analyst (x2)
Experienced End User Support Analyst (Cisco VC) required to support the VC requirements of a large corporate company. Lots of variety. Multiple sites
Summary about this job
Help Desk & IT Support
Company: CoreStaff Brisbane
Location: Brisbane
Work type: Contract/Temp
Salary: n\a
Phone: +61-7-1104-8343
Fax: +61-3-2809-1711
E-mail: n\a
Site: n\a
Detail information about job End User Support Analyst (x2). Terms and conditions vacancy
Our client is Australia’s largest coal production and export company with several mines located in the Bowen Basin (QLD) and internationally. Due to increased production and positive growth projections they require two experienced Cisco VC End User Support Analyst to join them immediately on a 9 month contract.
About the role
In your new role of End User Support Analyst you will use your proven ability to manage competing priorities in an active environment and your ability to plan and prepare for the short term. In this active role you’ll be walking around the office as part of the support role and some tasks are akin to technical event management. While preparation and planning are key this technical role will also require interpersonal skills and a level head considering the wide range of customers and the interruptions on the job.
Skills & Experience
To be successful you will have:
- IT Certificate
- Previous experience in installation of Cisco Unified Communications equipment into a corporate environment.
- Patching skills
- Network skills, Windows 7, 10 essential
- End user computer skills for laptops, desktops as well as enterprise and industrial applications
- ServiceNOW experience ideal, though experience with a similar product will considered as well.
- Ablity to present updates and basic reports in Excel, Powerpoint, MS Word and diagrams in Visio
- VC room experience - VC reset, cisco gear, maintenance and installation of VC, Media configurations etc.
- Event planning - managing the Webex camera for large scale meetings.
- Audio Visual experience essential
- Demonstrated planning experience
Benefits
- ASAP commencement.
- Exposure to large corporate IT team
- International Resource Company
- State of the art Brisbane CBD office with state of the art technology
How to apply
To become a part of the CoreStaff Crew today, please click the 'Apply Now' link to submit your application.
Due to expected high volume of response only shortlisted candidates will be contacted.