IT Business Partner

Job Summary

Permanent

Full time

Hobart based

Is this role for you?

Reporting into the IT Customer Relations Team Lead, the IT Business Partner (ITBP) is a critical element of the IT functional support model.
The role has the overall responsibility to serve as the operational and strategic interface with assigned business units or functional areas for the purpose of relationship management, process improvement, service management, solution discovery, business technology strategy development and risk management. 
The ITBP will be seen as a ‘trusted advisor’, and be the primary IT point of contact to the business units, promoting IT services and capabilities.  They will strive to understand market challenges, including priorities and competitive issues.

Can you deliver?

As an IT Business Partner, you will be the strategic link between your nominated TasNetworks business unit(s) and the Information Technology team. 

To be successful in this role, you will have substantial customer relationship and service management experience, be adaptable and embrace ever-changing situations. You need to possess deep analysis and business process skills, and have a real dedication and drive to get the job done. A continual improvement focus and business excellence tilt is essential.

Skills You Need

Education / Qualifications

• Relevant tertiary qualifications in Information Technology, Business or a related discipline or equivalent business experience.

Knowledge

• Clear interpersonal and written communication of information, including the ability to appropriately manage customer expectations and adapt personal approach to meet the needs of the customer.
• Demonstrated ability to influence outcomes with senior stakeholders.
• Demonstrated commercial acumen, ability to identify value drivers and link to IT needs/decision processes.
• Proven track record in relationship management.
• Demonstrated ability to rapidly learn new skills and research possible options in order to develop new and creative outcomes through innovation.
• Analytical by nature and delivering work recognised by structure and high quality.
• Proven team player with excellent interpersonal skills.
• Self-motivated, proactive and driven.
• Good time management and organisational skills in order to prioritise workload and demands.

Experience

• Experience in a SAP ERP environment.
• Experience in leading significant business process and/or systems change initiatives with positive outcomes.
• Strategic thinking and planning.
• Operational execution excellence.
• Nimble thinking to drive change that enables efficiencies and drives growth.
• Team and collaboration orientation.
• Problem solving.
• Experience in interpreting technical data from a range of disciplines and then deliver that information in a way the customer can understand.

Can you see yourself living here?

Based in Tasmania’s capital, historic Hobart will be a great base for the successful incumbent to reside in order to take up this role.   The region is situated on the scenic river Derwent with stunning world heritage wilderness areas just a stone’s throw away.  Enjoy a relaxed lifestyle with easy access to the world class events like Dark Mofo, Taste of Tasmania and Wooden Boat festival. 

About Us

TasNetworks supplies the power from the generation source to homes and businesses through a network of transmission towers, substations and power lines. 
●  Our vision is to be 'Trusted by our customers to deliver today and create a better tomorrow'. 

Supporting Diversity

At TasNetworks we are committed to providing a work environment in which everyone is included, treated fairly and with respect. We are an Equal Opportunity employer, recognising that we are strengthened by diversity.
We understand that work is just one important aspect of our Team Members lives, so we offer benefits to enable you to have work life balance. These benefits include flexible working options, health and wellbeing programs and a generous paid parental leave policy.   

To know more check out our Position Description

See Position Description here

For further information on this role please contact [email protected]

Advertising closes 30/07/18 at 11:59pm EST