Storage Specialist

Summary about this job

Detail information about job Storage Specialist. Terms and conditions vacancy

DXC Technology (NYSE: DXC) is the world’s leading independent, end-to-end IT services company, helping clients harness the power of innovation to thrive on change. Created by the merger of CSC and the Enterprise Services business of Hewlett Packard Enterprise, DXC Technology serves nearly 6,000 private and public sector clients across 70 countries. The company’s technology independence, global talent and extensive partner alliance combine to deliver powerful next-generation IT services and solutions. DXC Technology is recognized among the best corporate citizens globally. For more information, visit www.dxc.technology

DXC has based its Australian Storage, Backup and Recovery Centre in Adelaide committed to supporting the DXC Service Delivery model by providing proven, innovative and best practice processes, standards and methodologies to deliver superior service to our Clients.

Located in Adelaide's Eastern suburbs, you will be a part of a rapidly growing portfolio, working on crucial projects for major DXC clients. You will get the opportunity to leverage across multiple storage technologies ensuring our clients receive experienced technical knowledge in storage and data protection technologies and services, through the application of subject matter knowledge to solve common and complex business and technical issues within established guidelines.

As a part of this friendly and co-operative operationally focused team, you will:

• Provide technical support on storage solutions
• Support DXC Client Account Teams as required with post-sales support for storage support and services.
• Implement detailed  storage designs based on project needs
• Review future designs for technical supportability within existing team capability
• Provide guidance for other storage and backup support personnel.
• Provide specialist technical support for delivery team. 
• Implement new and expansions of storage allocations
• Maintain working relationships with vendors of storage products supported by DXC Enterprise Services Delivery teams
• Manage Storage Reporting Tools and Management Consoles

To be successful in this role, you will possess the following qualifications and experience:

• Demonstrated in IT with a minimum of 5 years dedicated to implementing and managing multi-vendor enterprise storage technologies. Primary experience needs to be in at two one of the following Hitachi VSP, HP 3PAR, P9500 Storage Arrays and Cisco or Brocade Fabric.
• Demonstrated use of a service management toolset within the ITIL framework
• Experience with implementing reporting and automation
• Demonstrated ability to work autonomously with minimal supervision in an organisation with a mature approach to change management
• Demonstrated experience with delivering operational process and procedural documentation and ongoing continuous improvement
• Demonstrated ability to manage multiple deliverables concurrently in a challenging and dynamic environment
• Demonstrated ability to build relationships with clients
• Experience with disaster recovery strategies
• Demonstrated ability in solving both common and complex technical problems
• Certifications will be highly advantageous

Due to Federal Government client requirements, applicants must currently be Australian Citizens and be eligible to obtain a Federal government security clearances.  Candidates must also demonstrate flexibility and be willing to work outside of business hours including nights and weekends.

Please note, only shortlisted candidates who meet the above criteria will be contacted.

Trust, Transform & Thrive with a company whose mission is to leading clients on their digital transformation journeys, DXC Technology will be recognized globally as a force multiplier, enabling clients to seize the opportunities presented by today’s rapidly changing technologies