Deployment Engineer

Summary about this job

Detail information about job Deployment Engineer. Terms and conditions vacancy

Muscatech is looking for subcontractors and candidates who will be available to assist us on a casual basis with various types of onsite IT support tasks.

The role will involve general end user support, computer refresh projects, network hardware refresh projects, office relocations etc, assisting various customers over a wide range of sectors. 

The normal hours of work are business hours, however some jobs may require shifts to be performed after hours or on weekends, as required by the task at hand.

The work will be based at sites located primarily in the CBD and greater metropolitan area, however the role may also occasionally require travel to regional towns and cities.

Minimum Education:

• Diploma of Information Technology or
• Advanced Diploma of Computer Systems Engineering or
• Any previous experience applicable to the advertised role

Types of work you may be required to undertake:

• IT hardware refresh projects.
• Operating system deployments and in place upgrades.
• Office IT relocations.
• General IT support (Level 1 and 2).

General technical skills required:

• Level 1 & 2 support for Windows 7, 8 and 10.
• Level 1 & 2 hardware support for desktop, notebook, thin client and tablet computers.
• Level 1 & 2 software support for applications such as Microsoft Office
• Intermediate networking skills – network patching, installation of network hardware, configure small office networks and configure network settings on devices such as pcs, printers, setup small office routers, WIFI etc.
• Ability to manipulate objects in Active Directory
• Previous experience utilising the SCCM Configuration Manager and the SCCM Software Centre on end point devices is strongly desired.

Other functions required as part of the role:

• Prioritise new support requests and existing work orders, provide timely and effective technical support as required.
• Document any issues identified during and after deployments & installations.
• Document any solutions as required and notify relevant personnel.
• Record and maintain accurate service details, time records and job notes.
• Maintain awareness and active involvement in safety in order to prevent injuries to yourself, colleagues and customers.
• Work within the time limits as assigned for specific tasks.
• Good spoken and written communication abilities.
• Current police checks may be required by some customers.

General personal skills required:

• The right attitude – can do, friendly, approachable, flexible, a team player.
• Ability to work independently or as a member of a team where required.
• Willing to work both business hours, after hours, and weekends as per client's requirements.
• Well organised.
• Leaders – we are looking for staff that are able to lead small teams of technicians while onsite.
• Current drivers licence and own vehicle.