Unified Communications Engineer

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Exciting opportunity for a Unified Communications Engineer to join leading global busines law firm, DLA Piper, in our Perth office.

Summary about this job

Engineering - Software

Company: DLA Piper Australia

Location: Perth

Work type: Full Time

Salary: n\a

Phone: +61-3-5186-8059

Fax: +61-7-7685-5762

E-mail: n\a

Site:

Detail information about job Unified Communications Engineer. Terms and conditions vacancy

An exciting opportunity has emerged for an experienced, service orientated Unified Communications Engineer to join DLA Piper, based in our Perth office.

Working as part of the Unified Messaging and Communications team, you will be responsible for securing the continuity, availability, security and performance of the DLA Piper Voice, Video, and Conferencing environments. In addition, you will also facilitate the implementation and security of Cisco Voice Networking and Unified Communication platforms, which includes introduction of new functionality and system upgrades, including integration with Skype for Business and Exchange UM.

Candidates will need to be Cisco CCNA Voice / CCNP Voice and Microsoft MCITP / MSCE certified, with minimum 5 years' hands on experience of voice and collaboration systems within an IT department of a large firm.

To be successful in this role, you will have excellent knowledge of the following core technologies:

  • Excellent knowledge of Cisco Call Manager, Cisco PCCE and Arc.
  • Excellent Collaboration and AV system experience
  • Understanding of Microsoft Unified Communications: Exchange, Skype for Business with full Enterprise voice.
  • Good Networking fundamentals: TCPIP / EIGRP / BGP / QOS
  • Experience in working with third party venders such as Cisco, Symantec or other ISP.  
  • Certification in Exchange and/or Skype for Business an advantage

Candidates must also have good technical understanding of systems supported by the team such as (but not limited to) video conferencing/telepresence, Acarno, vBrick, Airmedia / Clickshare.

In addition to the above, the right candidate for this role must

  • Service-minded
  • Ability to judge priorities and acts accordingly
  • Able to deal with stress
  • Analytical skills
  • Strong team player
  • Flexible and willing to travel frequently
  • Able to deal with different cultures and habits
  • Convincing and diplomatic attitude
  • Able to produce well-written and accurate project documentation

If you are a well-rounded, organised and an excellent communicator with experience in the areas outlined above, we want to hear from you.

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