Senior Process Specialist
An exciting contract opportunity for a senior process specialist, to join and mentor a high performing team immediately!
Summary about this job
Business/Systems Analysts
Company: Robert Walters
Location: Melbourne
Work type: Contract/Temp
Salary: Competitive Day Rate
Phone: +61-8-5456-7143
Fax: +61-2-1671-8371
E-mail: n\a
Site: n\a
Detail information about job Senior Process Specialist . Terms and conditions vacancy
As a senior process specialist at this leading telecommunication retailer, you will be responsible for documenting and developing process artefacts to support O2A during this period of change.
You will be working with and mentoring the team to uplift their capabilities, whilst establishing a road map for process redesign initiatives.
This successful candidate will be an autonomous worker, who can adapt and learn quickly to changing environments, with superior communication skills.
Key Accountabilities:
- Implementing Lean Six Sigma tools and principles for root cause analysis and complex problem solving
- Improve performance of the business by developing evidence-based actionable insights
- Produce independent insights and communicate detailed recommendations to the senior leadership team
- Assist in the successful delivery of strategic financial and customer experience outcomes
Experiences/Qualifications:
- Applied experience in Lean Six Sigma methodology, process design and implementation
- Proven ability of solving complex problems and translating into clear logical business solutions
- Delivery of successful cross-business unit projects and programs
- Experience with Teradata, SQL, Lavastorm, MS access and MS Power BI
- Business/Finance degree added advantage
To apply please click apply or call Angus Chapman on 03 8628 2179 for a confidential discussion.