Field Technician - WA

Summary about this job

Detail information about job Field Technician - WA. Terms and conditions vacancy

• Highly Successful Top 100 ASX Listed Company
• Dynamic Work Environment

The Company:

TPG Telecom Limited is a highly successful telecommunications business listed on the ASX.  We have one of the largest internet, data and voice networks in the country, and we offer some of the most competitive products in the market to a range of customers including residential, SMEs, large corporates and many government institutions.  Our business now has over two million customers and approximately 6,000 employees.  We are continuing to invest in our people and our network infrastructure to cater for further expansion of our business.

Reporting to the Field Operations Manager, you will be responsible for the operation, maintenance and administration of all telecommunications equipment and fibre/copper wireline network installed in the company's national network.

What you'll do:

• Supervise the performance of all services, telecommunications equipment and supporting facilities;
• Complete installation and testing of customer services;
• Investigate customer complaints and repair faults;
• Plan and manage network change management requests;
• Investigate and advise solutions for equipment configuration;
• Inspect and perform quality appraisal on contractor's installations;
• React to DBYD requests, and be on site if excavation work is within the vicinity of the company`s Fibre Cable;
• React to fibre breaks and perform OTDR testing and fibre patch around;
• Maintain technical sites and fibre optic cable in regional areas;
• Perform equipment configuration, testing and commissioning of all equipment;
• Assist with software upgrades and equipment expansions;
• Perform preventative and routine maintenance of all company telecommunications equipment and facilities;
• Maintain accurate records of fault logs, system configurations, equipment layouts, software loads, billing data, traffic and performance reports and Mega-Pop facilities;
• Conduct audit visits to Mega-Pop, Mini-Pops and Regen Sites for defect procedure process;
• Attend to after hours and perform remote activities as required;
• Provide assistance and technical support to NOC, billing, activation's, sales and customer support groups;
• Liaise with other telecommunications carriers, equipment suppliers' technical assistance centres, building managers as and when required and assist with customer CPE faults and installations.

What you'll have:

• Tertiary qualifications in IT/Telecommunications, preferred;
• ACMA open cabling license (Structured and Optical endorsement will be required);
• Sound understanding of the management of Data centre, colocation space, electrical requirements and copper communications;
• Thorough knowledge of Carrier Exchanges (including CO and Data Centre cabling techniques; AC and DC power distribution systems; UPS and data centre facilities and computer room air conditioning plant);
• Extensive knowledge of copper and fibre cable installations, standard (ACMA) and Low Impact installation under the Telecommunications Act;
• Equipment installation and deployment experience, following or developing standards;
• Basic knowledge of IP/Ethernet, MPLS, SDH, ATM and DWDM equipment;
• Exposure to Cisco (CRS, 7609, 7206, 10K and 3750 series), Huawei (Metro and OSN series) and Alcatel-Lucent Multi-service Edge equipment;
• High-level computer, Microsoft and engineering application experience centre on telecommunication applications;
• Comprehensive understanding and operations of LSD;
• Ability to liaise with and manage contractors;
• Sound communication and interpersonal skills;
• Availability to work weekends and outside ordinary business hours (on call);
• Valid drivers' license and access to an insured and reliable vehicle is a must.

So if this sounds like you, take the next step... and apply now!