DevOps Support Engineer

Summary about this job

Detail information about job DevOps Support Engineer. Terms and conditions vacancy

• Reliability: Do what we say we will do when we say we will do it, every time.
• Transparency: Full disclosure, integrity and honesty in all things.
• Reciprocate: Give back and assist as much as possible, whenever possible.

We believe in bringing craftsmanship back to technology, because as technology artisans, we passionately care about the quality outcomes we leave behind.

As a DevOps Support Engineer, you will design, implement and drive adoption of Continuous Delivery and DevOps utilising industry best practice frameworks, tools and process.

This is not your traditional Wintel Support team, more SRE (Site Reliability Engineering), Continuous Improvement with a DevOps approach and all clients sitting on AWS. The focus is support plus ongoing enhancement once the solution has passed over from the project team.

We provide 24/7 support - so this role does mean you are part of the afterhours roster aka 'pager duty'.

Some of the extra detail:

• Enhance availability, performance and stability of services as well as automating away repetitive work.
• Respond to alerts to investigate issues in our services that you can really sink your teeth into.
• You will be working on production environments, monitoring, data collection and configuration management, as well as disaster recovery planning, capacity engineering, reliability improvement initiatives and platform automation.
• Ability to identify, troubleshoot, and resolve issues in a live production environment
• Provide performance tuning/recommendations for components and services
• Scripting and software development across one or more programming languages - automate away the repetitive tasks.
• Monitoring distributed systems application architectures
• Developing and maintaining configuration management and orchestration systems such as Ansible, Chef, Puppet
• Discipline in ticketing, reporting and relevant paper work including Create Root Cause Analysis reports for internal/external use

Requirements

• Extensive experience with Java Development (interested in ruby, python etc.), Continuous Delivery (Automated Build - Maven), Deployment and Testing
• Excellent communicator with consulting experience
• Strong experience with both sides of Dev-Ops
• DevOps experience with automated provisioning/config Mgmt with Ansible, Linux based Systems and Oracle DBs
• Works comfortably in an Agile environment to uplift platforms in maturity
• Expert level with Git, Nexus/Artifactory and Jenkins
• AWS Cloud experience - CloudFormation, Tags, ASGs, EC2, VPCs, CW,RDS, DDB, SNS etc.

Benefits

WHY WE'RE DIFFERENT

You know, work doesn't have to feel like work. In fact, we don't want it to. That's why we've cultivated an environment based on creativity. Because when people who care about their craft are given the freedom to explore possibilities without restriction, amazing things can happen.

OUR CULTURE

No cool cliques, just hard-working humans generating ideas and devising solutions in a creative, collaborative work space. Professional but not corporate, we believe success is achieved through strong leadership (without interference from middle-management) and an autonomous working environment backed by the moral support of like-minded peers.

Versent Values and Behaviors

• People: We believe in a positive team with family spirit, because life is to short for anything else.
• Customer: We create remarkable experiences for customers and treat them as you would wish to be treated.
• Quality: Be Artisans who care for their craft and lead change through continuous improvement.
• Reliability: Do what we say we will do when we say we will do it, every time.
• Transparency: Full disclosure, integrity and honesty in all things.
• Reciprocate: Give back and assist as much as possible, whenever possible.