Cloud Operations Engineer

Summary about this job

Detail information about job Cloud Operations Engineer. Terms and conditions vacancy

• Work with a great team on interesting projects & customers
• Gain experience in AWS, DevOps cloud operations
• Got a working knowledge of AWS? We will teach you the cool stuff!

Itoc is seeking a talented Cloud Operations Engineer with a passion for all things cloud and DevOps.

The Cloud Operations Engineer or CloudOps Engineer is a broad role but with a primary focus on the delivery of Itoc’s Managed AWS and DevOps services, including key responsibilities in the areas of cloud engineering and architecture, infrastructure management and systems administration.

Key Responsibilities

• Monitoring the service board and responding to managed service requests and incidents during the business day
• Operational managed services tasks
• Contribute to resource planning and scheduling of managed services tasks
• Ongoing management and improvement of managed services processes, e.g. on-boarding, change management, incident management, and other ITSM processes
• Contribute to the ongoing selection, management and improvement of Itoc’s internal systems including proprietary and third party systems and software
• Contribute to the Managed AWS and DevOps services strategy and road-map
• Continual education and certification in the latest cloud technologies
• Technical account and general customer service
• Customer meetings and technical workshops
• Working with clients to understand their requirements
• Designing and implementing various types of cloud architectures

Desired Skills & Experience

To take up the challenge, you will have a depth of skills and experience including:

• A working knowledge of AWS - We can teach you the cool stuff!
• Experience in DevOps principles and practices
• Good scripting, coding and a passion for automation
• A good knowledge of networking and security
• Linux systems architecture within web and enterprise environments
• Windows architecture in particular Windows Server, Active Directory & SQL Server
• Experience supporting highly available load balanced solutions
• Experience in application deployment and release management (CI/CD)
• Relevant tertiary qualifications and industry certifications
• Great communication skills, an ability to work closely with clients, developers and engineers and the confidence to present ideas in open forums.

Company Description

This is an exciting and challenging career opportunity to join a growing cloud solution provider where you will be given support to reach your long term career goals. You will be part of a team of cloud experts and will work in an environment of continuous improvement and learning delivering innovative cloud solutions across SaaS, online business and enterprise business.

On offer is a chance to join a team with a great working environment, in an organisation that values its employees and sees the value in ensuring they are engaged. Our staff are clearly passionate about what they do, that's why we won the following awards:

• Customer Obsession Partner of the Year 2015: ANZ Region
• Customer Obsession Leadership Partner 2015: re:Invent

As an employer of choice Itoc offers competitive remuneration, training and development programs and a great working environment. We value a healthy work life balance.

The Perks

• MacBook or Dell, big screen monitors and a phone
• Continuous internal learning that will provide training and career development opportunities
• Working with a collaborative, social team and levelling-up your skills faster than you will anywhere else.
• Quarterly social events and stocked beer fridge.

Itoc

Culture and smarts are important to us. Bring your secret sauce. This is no ordinary environment, you will work along some of the Cloud’s best. All engineers at Itoc must eventually gain all five AWS certifications. We work hard and but we have fun.

Located on leafy James street in the valley we have some of the best bars and restaurants in Brisbane and that great atmosphere to match it.

For more information about our company please visit http://www.itoc.com.au