IT Support Technician (Level 2/3)

All vacancies of AustraliaInformation & Communication TechnologyIT Support Technician (Level 2/3)

Position located in Adelaide CBD and working at customer sites in Adelaide. Be part of a growing company. Join now and grow with the company!

Summary about this job

Help Desk & IT Support

Company: Crawford IT

Location: Adelaide

Work type: Full Time

Salary: n\a

Phone: +61-2-9300-1464

Fax: +61-7-8912-1712

E-mail: n\a

Site:

Detail information about job IT Support Technician (Level 2/3). Terms and conditions vacancy

  • Work between our Adelaide CBD location and onsite at customers
  • Permanent Position
  • Share our success - join the team now and grow with the company
  • Work between our Adelaide CBD location and onsite at customers
  • Permanent Position
  • Be part of a growing team of professionals
  • Share our success - join the team now and grow with the company

IT Support Officer's permanent position based in the Adelaide CBD with an IT division that is part of a diversified professional services group.

The Company

The company was formed as a result of the increasing IT demands from the groups other customers for down to earth, honest, reliable IT support. Our IT customers are mostly in Adelaide, and our group of companies has reach through to Melbourne and Sydney.

Culture

We are a professional services group of companies, and you will enjoy our central location and office fitout. Depending on schedules and projects, you will find yourself working from the office, or at customer's premises.
We are after someone who is down to earth, and has exceptional customer service skills.

About the role

This position reports to the group's IT Director. We require someone who is autonomous and able to think on their feet. Systems and processes have been put in place, and we require an individual who is able drive these systems further while providing support to the current customer base.

You will be exposed to many technologies, applications, systems, providing you the opportunity to up-skill, provide proactive solutions and never get bored!

This position will involve travelling within metropolitan Adelaide and possibly across other states.

Duties and responsibilities

Provide phone, email and onsite support to customers for a range of IT related issues.
You will have experience maintaining and deploying servers and technologies including the below:

  • Active Directory
  • Exchange and Office 365
  • Windows Server 2003-2016
  • Desktop Support from Windows 7 to 10
  • Routing, switching, firewalls (preferably Cisco)
  • Must have experience liaising with 3rd party support

Desirable experience:

  • SQL database maintenance and understanding of backups
  • Microsoft Azure and Data Centre Hosting/Colocation

Skills and Experience

  • Must have at least 3 years previous IT experience in helpdesk or onsite roles
  • Related qualifications including CCNA, MCSE or University education

What you need to do now
If you're interested in this role, click 'apply now' to forward an up-to-date copy of your resume. Only applications submitted through SEEK will be accepted.

We will only contact successful applicants.

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