ICT Service Desk Analyst - Federal Government
ICT Service Desk officer to join a large Federal government department - long term opportunity - Security clearance Required! Interviewing now!
Summary about this job
Help Desk & IT Support
Company: HiTech Personnel
Location: ACT
Work type: Contract/Temp
Salary: n\a
Phone: +61-2-8301-8366
Fax: +61-3-6427-4210
E-mail: n\a
Site: n\a
Detail information about job ICT Service Desk Analyst - Federal Government. Terms and conditions vacancy
- High Profile Government Department
- Initial 6 months Contract + Extensions!
- Fantastic Hourly Rates $$
One of Australia’s most reputable Federal Government Agencies is looking to engage an enthusiastic and experienced IT Service Desk Support Officer to provide IT Service Desk duties as well as onsite support across offices located interstate. The successful IT Service Desk Support Officerwill be offered an initial 6 month contract with a view to further extend at an attractive hourly rate.
The successful IT Service Desk Support Officer will be responsible for, but not limited to;
- Providing IT Service Desk and Onsite support services for the Departments environment at the 1st and limited 2nd level support
- Logging, managing and processing Incidents and emails in job queues through an ITSM database
- Rectifying Problems and fault reporting including logging, escalation and coordination with team members and other IT support areas
- Installing and configurating of desktop hardware and other devices
The successful IT Service Desk Support Officer must have experience in the following;
- Strong experience in the provision of desktop/network support services
- Demonstrated experience in providing onsite support and working within a Service/Help Desk environment
- Ability to handle an interrupt driven environment meeting deadline whilst managing day to day requests
- Knowledge in a broad range of technical skills including; Microsoft Active Directory and Exchange, Citrix, Windows, Microsoft Office, VPN etc.
This is a rare contract position for a talented and highly motivated IT Service Desk Support Officer to join a reputable organisation. The successful applicants will be offered an initial 6 month contract with a view to further extend at a competitive hourly rate. If you have the required skills, DON'T DELAY, APPLY NOW please forward your resume to [email protected] quoting ref number LS0444 today! For more opportunities go to www.hitechaust.com.