Data Centre Operator

All vacancies of AustraliaInformation & Communication TechnologyData Centre Operator

Experienced IT Analyst , who develops support procedures and strategies for systems, networks, operating systems and provide tech expertise.

Summary about this job

Help Desk & IT Support

Company: HCL Australia Services Pty Ltd

Location: Brisbane

Work type: Full Time

Salary: n\a

Phone: +61-8-6115-9465

Fax: +61-7-4722-9385

E-mail: n\a

Site:

Detail information about job Data Centre Operator. Terms and conditions vacancy

HCL Technologies is a global transformational enterprise with significant presence in Australia and New Zealand. Our offices in Sydney, Melbourne, Brisbane, Auckland and Wellington offers an integrated portfolio of services including software-led IT solutions, remote infrastructure management, engineering and R&D services and BPO by leveraging its extensive global offshore infrastructure that impact and redefine the core of our clients' business. For more information, please visit us at www.hcltech.com

 

 

Job Title – Data Centre Operator

Location – Brisbane

About role-

We are looking for IT support Analyst , who develops support procedures and strategies for systems, networks, operating systems and applications development, solves problems and provides technical expertise and direction in support of system infrastructure and process improvements, and diagnoses and resolves complex system problems.

 

Job responsibilities:-

  • Monitoring events/alerts for applications, Unix/Windows servers, Storage & backup and network devices
  • Track and report on various Data Center metrics. Produce monthly management reports and graphs
  • Maintain the outage report with the time frame of each incident
  • Co-ordinate with the vendors to enable tasks that needs to be performed in the datacenter
  • Maintain internal procedures, develop internal process improvements, and provide formal shift handover

Job Requirement-

  • Must have atlases 3 years of relevant experience
  • Good server troubleshooting exposure
  • Strong understanding of ticketing & monitoring tools (like CASD/Peregrine/Remedy/service now, Spectrum/Scom
  • Good knowledge of Windows server patching/ server provisioning /server decommission.
  • Assurance of working in rotating shifts with rotational week offs
  • Design and Assist the team on Data Centre Rack and floor Layout
  • Should be able to understand the criticality of facility monitoring of the Data Centre(UPS, Aircons, etc)

Qualification Required

  • Bachelor’s degree in Information technology.
  • 3 – 8 years of experience in windows serve and monitoring and ticketing tools ( scom, servicenow etc)
  • Excellent communication skills.

 

 HCL has been voted an employer of choice in many countries in the world. They are a market leader in developing and supporting pathways for personal growth where you can build on your professional, technical/functional expertise thru ongoing training and self-learning programs.

 

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