UX Researcher

Summary about this job

Detail information about job UX Researcher. Terms and conditions vacancy

Seven West Media are seeking a UX Researcher who is a consumer and business advocate, understanding the importance of Human Centered Design in the OTT streaming market. The successful candidate will be responsible for the user experience of all Audience Entertainment Websites, Mobile Applications, Connected TVs and all other future digital product strategies.

The UX Researcher will work closely with the UX and Product Design and Product teams to research, validate, test and analyse results of future feature implementations platform modifications and personalized enhancements across all of Seven Network’s audience streaming products. They will be responsible for the analysis, creation, and curation of all qualitative and quantitative data for the product and technology team

While working as part of the SWM team, they'll be given ample room to try new approaches and work on everything from prototyping features to documenting UX research and insights.

Ideally, they will be a graduate in UX Research/Design or have extended experience to researching and conceptualizing the UX of consumer mobile/TV apps and mobile responsive websites with knowledge and experience of media streaming and OTT video platforms.

Main Duties & Responsibilities:

• Use Google Analytics and other SWM analytics databases to analyse and inform design and product decisions.
• Liaise with our Data and Insights team regularly to gather, analyse present findings to the Product and Design team.
• Perform and document Market Analysis’ to discover trends/innovations in the video streaming market and how best to influence our product roadmap.
• Conduct UX Audits and Research of competitor’s and other in-market streaming products to best understand and identify market trends and identify weakness’ in UX implementations.
• Conducting UX reviews on products during the course of Design and Development.
• Identify and deliver on UX strategies for the UX and Product Design Team
• Develop and maintain a User Knowledge database to track evidence-based insights and initiatives
• Conduct user interviews to determine the best implementation of a feature or overall UX through interviewing Seven’s target personas.
• Facilitate the conduction of the User testing process to perform ad hoc, tests to identify usability issues in product
• Understand, analyse and iterate Seven’s targeted personas to influence and execute personalisation improvements to all platforms and products.
• Offer advice/guidance on designs based on established UX best practices/guidelines/insights you have gathered throughout the UX research process
• Ensuring on-time delivery of UX deliverables whilst not compromising quality standards.
• Acting as a spokesperson for the UX discipline, advocating the importance of world-class UX to the team and wider business.
• Visualize complex sets of data in ways that are fun and easy to comprehend
• Attend regular WIP meetings with the Product and Technology Team as scheduled
• Provide feedback and input to further enhancements of the products, including attending or running creative brainstorming sessions
• Demonstrate good communication skills and the ability to work with a team.
• Ensure that each website and app complies with operational requirements of Seven West Media Ltd and government legislation covering privacy, spam and copyright laws.

Please click on the apply now button to find out more!.