Online Customer Service / Mac Operator / Laser Cutting

All vacancies of AustraliaDesign & ArchitectureOnline Customer Service / Mac Operator / Laser Cutting

We are seeking a confident online customer service person with experience with Adobe Illustrator

Summary about this job

Graphic Design

Company: Online Laser Cutting

Location: Sydney

Work type: Full Time

Salary: n\a

Phone: +61-8-2832-7370

Fax: +61-8-1318-1993

E-mail: n\a

Site:

Detail information about job Online Customer Service / Mac Operator / Laser Cutting. Terms and conditions vacancy

  • Email support for lovely customers
  • Busy workplace with free pug hugs
  • Work with Lasers!

Online Laser Cutting is a specialty laser cutting business providing fast turnaround laser cutting for a wide and varied range of clients. We’re a rapidly growing online company located in the heart of Alexandria and we’re looking for someone special to join our team in a full time position.

We are seeking a confident, professional, email only, customer service person with experience using Adobe Illustrator. Typical tasks will involve answering customer queries, providing quotes, processing files and some simple file setup, it’s a fast paced work environment where there is never a dull moment.

We will also need you to assist in any way you can around our small, but busy workspace, jumping into other areas when required. As part of this role you will be trained to use our laser cutting machines so you know your way around all aspects of our business.

Your day to day tasks will involve the following:

  • Provide quotes for customer jobs over email.

  • Reply to general questions/inquiries over email.

  • Maintain fantastic relationships with customers via your great email manner.

  • Quickly prepare files for laser cutting and quoting using illustrator.

  • Problem solve tricky files from a wide range of different vector programs.

  • Managing a daily job list and your time to ensure jobs are shipped by their deadline (usually within 24 hours).

  • Assisting with production, checking and packing of orders.

Skills required for this position:

  • An interest in laser cutting and small scale local manufacturing.

  • Great attention to detail and a high focus on quality.

  • Excellent and flawless written communication skills.

  • Experience using Adobe Illustrator preferably to a high level.

  • Past experience dealing with customers directly.

  • Knowledge and understanding of vector file formats.

  • Ability to keep a level head with a high volume of inquiries.

  • Amazing organisational skills, including ability to plan, self-organise and multi-task in a busy environment.

  • Willingness to jump in and help in other areas as needed - because we’re a small business we’re looking for you to be enthusiastic and a good all rounder.

Dog lovers only! We have 2 little pugs that love lots of attention, food and cuddles, if you don’t like pug hugs this is not the place for you!

For a good idea of what we do please check out our website www.onlinelasercutting.com.au

Email us at [email protected] and tell us why you think you’d be perfect for the job (we will only be reading applications received at this email address).

Responds for Online Customer Service / Mac Operator / Laser Cutting on FaceBook

Read all comments for Online Customer Service / Mac Operator / Laser Cutting. Leave a respond Online Customer Service / Mac Operator / Laser Cutting in social networks. Online Customer Service / Mac Operator / Laser Cutting on Facebook, LinkedIn and Google+